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Employment Relations Board Customer Satisfaction Survey 2026

Welcome to the 2026 Employment Relations Board Customer Satisfaction Survey!

The legislature has directed the Employment Relations Board to conduct a customer satisfaction survey every two years. We will use the information we gather to assess our performance and, where necessary, make changes that will help us better serve the needs of the labor-management community and the public. In addition, the legislature will consider the survey results as a factor in its funding decisions for the 2027-29 biennium.

Thank you for participating in this survey!

1.How would you rate the timeliness of services provided by the Employment Relations Board?
2.How would you rate the ability of the Employment Relations Board to provide services correctly the first time?
3.How would you rate the helpfulness of the Employment Relations Board employees?
4.How would you rate the knowledge and expertise of the Employment Relations Board employees?
5.How would you rate the availability of information at the Employment Relations Board?
6.How would you rate the overall quality of service you receive from the Employment Relations Board?
7.Please enter any comments or observations you feel might be useful to the agency.