Berkeley Square Resident Communications Survey

Dear Berkeley Square Residents,

There is so much happening in our community on a daily basis, it can be hard to keep track of what is going on. We communicate with you in many ways but are working to create a more streamlined and consistent communication structure for our campus. We know that each resident has different needs, and are trying to establish a process that ensures we will be able to accommodate a variety of communication preferences.

As we work to improve your experience, we need your feedback! Please take just a few moments to complete the brief survey to provide feedback regarding the topics we communicate and how you like to receive information.

The answers will help us continue to fine-tune our plan for improving communication on campus. Please complete the survey by Monday, April 3rd.

Question Title

* 1. Name (Optional)

Question Title

* 2. Where do you live on campus?

Independent Living Home

Independent Living Apartment

Assisted Living

Healthcare

Rank the importance of each topic of information you want to receive from Berkeley Square, with 1 being the least important topic to you and 5 being the most important topic to you.

Least Important Topic 1 2 3 4 5 Most Important Topic

Question Title

* 3. Activities on Campus

	1	2	3	4	5
Resident Lifestyle Activities	Resident Lifestyle Activities 1	Resident Lifestyle Activities 2	Resident Lifestyle Activities 3	Resident Lifestyle Activities 4	Resident Lifestyle Activities 5
Elements Classes and Programming	Elements Classes and Programming 1	Elements Classes and Programming 2	Elements Classes and Programming 3	Elements Classes and Programming 4	Elements Classes and Programming 5
Trips & Travel	Trips & Travel 1	Trips & Travel 2	Trips & Travel 3	Trips & Travel 4	Trips & Travel 5

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* 4. Operational Updates

	1	2	3	4	5
Construction	Construction 1	Construction 2	Construction 3	Construction 4	Construction 5
Housekeeping	Housekeeping 1	Housekeeping 2	Housekeeping 3	Housekeeping 4	Housekeeping 5
Maintenance	Maintenance 1	Maintenance 2	Maintenance 3	Maintenance 4	Maintenance 5

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* 5. Community First Updates

	1	2	3	4	5
Development	Development 1	Development 2	Development 3	Development 4	Development 5
Staffing & Recruitment	Staffing & Recruitment 1	Staffing & Recruitment 2	Staffing & Recruitment 3	Staffing & Recruitment 4	Staffing & Recruitment 5

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* 6. Other Community First Services Offerings

	1	2	3	4	5
Pharmacy	Pharmacy 1	Pharmacy 2	Pharmacy 3	Pharmacy 4	Pharmacy 5
Colonial at Home	Colonial at Home 1	Colonial at Home 2	Colonial at Home 3	Colonial at Home 4	Colonial at Home 5
Fleet	Fleet 1	Fleet 2	Fleet 3	Fleet 4	Fleet 5
Mental Health	Mental Health 1	Mental Health 2	Mental Health 3	Mental Health 4	Mental Health 5

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* 7. Sales Department Updates

	1	2	3	4	5
Sales Department Updates	Sales Department Updates 1	Sales Department Updates 2	Sales Department Updates 3	Sales Department Updates 4	Sales Department Updates 5

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* 8. Campus News

	1	2	3	4	5
New Residents Move-Ins	New Residents Move-Ins 1	New Residents Move-Ins 2	New Residents Move-Ins 3	New Residents Move-Ins 4	New Residents Move-Ins 5
Resident Contact Info	Resident Contact Info 1	Resident Contact Info 2	Resident Contact Info 3	Resident Contact Info 4	Resident Contact Info 5
Campus Policy Reminders or Changes to Policies	Campus Policy Reminders or Changes to Policies 1	Campus Policy Reminders or Changes to Policies 2	Campus Policy Reminders or Changes to Policies 3	Campus Policy Reminders or Changes to Policies 4	Campus Policy Reminders or Changes to Policies 5

Question Title

* 9. Other topics not listed. Please type them here.

Rank the importance of how you would like to receive information from Berkeley Square, with 1 being the way you would least like to receive information and 5 being the way you would most like to receive information.

Least Like 1 2 3 4 5 Most Like

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* 10. Types of communication

	1	2	3	4	5
Phone Voicemail	Phone Voicemail 1	Phone Voicemail 2	Phone Voicemail 3	Phone Voicemail 4	Phone Voicemail 5
Text Message	Text Message 1	Text Message 2	Text Message 3	Text Message 4	Text Message 5
E-mail	E-mail 1	E-mail 2	E-mail 3	E-mail 4	E-mail 5
Monthly Printed Newsletter	Monthly Printed Newsletter 1	Monthly Printed Newsletter 2	Monthly Printed Newsletter 3	Monthly Printed Newsletter 4	Monthly Printed Newsletter 5
TV – Channel 1851 in your home	TV – Channel 1851 in your home 1	TV – Channel 1851 in your home 2	TV – Channel 1851 in your home 3	TV – Channel 1851 in your home 4	TV – Channel 1851 in your home 5
TV - Manor House	TV - Manor House 1	TV - Manor House 2	TV - Manor House 3	TV - Manor House 4	TV - Manor House 5
Touchtown Resident Mobile App	Touchtown Resident Mobile App 1	Touchtown Resident Mobile App 2	Touchtown Resident Mobile App 3	Touchtown Resident Mobile App 4	Touchtown Resident Mobile App 5
Resident Meeting	Resident Meeting 1	Resident Meeting 2	Resident Meeting 3	Resident Meeting 4	Resident Meeting 5
Coffee with Rica	Coffee with Rica 1	Coffee with Rica 2	Coffee with Rica 3	Coffee with Rica 4	Coffee with Rica 5
Coffee Chat with Brett	Coffee Chat with Brett 1	Coffee Chat with Brett 2	Coffee Chat with Brett 3	Coffee Chat with Brett 4	Coffee Chat with Brett 5

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* 11. Other ways to receive information not listed:

The answers will help us continue to fine-tune our plan for improving communication on campus. Please complete the survey by Monday, April 3rd.