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* 1. As a renter, how were you identified on the contract?

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* 2. Did you have an appointment to make a reservation?

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* 3. Did you make your reservation via email or in person?

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* 4. Was the reservation process a pleasant experience?

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* 5. How many events have you previously reserved at the Community Center?

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* 6. Which rooms did you rent for your event(s)?

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* 7. The rental rates for the Citrus Heights Community Center are appropriate.

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* 8. How did you hear about the Citrus Heights Community Center?

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* 9. Please rate the cleanliness of

  N/A Poor Fair Good Excellent
Rental room(s)
Restrooms
Kitchen
Patios
Exterior

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* 10. Please rate the appearance of

  N/A Poor Fair Good Excellent
Paint
Fixtures (lighting, hardware)
Flooring (Carpet, cement floor, cork floor)
Indoor fountain
Furniture
Landscaping

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* 11. Did you rent the kitchen?

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* 12. If yes, please respond to the following:

  Yes No N/A
Cleanliness of kitchen upon arrival
Equipment functioning properly
Ease of access to kitchen
Cleaning instructions clearly visible

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* 13. Did you utilize the center's audiovisual (AV) system during your rental time?

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* 14. If yes, please respond to the following:

  Yes No N/A
Did you bring your own adaptor to connect the PC to the centers' audiovisual system?
Was staff available to assist with your connection to the centers' audiovisual system?
Were all of the audio visual components functioning properly? If not, please explain below.

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* 15. Did you utilize the projector(s) and/or screen(s)? If yes, which room(s)?

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* 16. Projector

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* 17. Screen Visibility

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* 18. Screen Size

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* 19. Are there other audio visual components you would find useful?

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* 20. Did a staff member greet you upon arrival of your rental time?

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* 21. Was event staff available during your rental time?

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* 22. Was event staff easy to locate during your event?

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* 23. Did event staff check you out at the end of your event?

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* 24. When you’re scouting rental facilities in this area, what are the top two things you generally consider? (Check two boxes.)

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* 25. How likely are you to recommend Citrus Heights Community Center to others?

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* 26. If guests/attendees were from out of the area and required lodging what
option(s) did they utilize?

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