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Citrus Heights Community Center
1.
As a renter, how were you identified on the contract?
Citrus Heights Resident
Non-Resident of Citrus Heights
Non-Profit (in or outside of Citrus Heights)
Citrus Heights Business
Non-Citrus Heights Business
2.
Did you have an appointment to make a reservation?
Yes
No
3.
Did you make your reservation via email or in person?
Email
In person
Combination of both
4.
Was the reservation process a pleasant experience?
Yes
No
If no, why?
5.
How many events have you previously reserved at the Community Center?
2-4
5-7
8-10
10+
N/A
Name of Organization (Optional)
6.
Which rooms did you rent for your event(s)?
Community Hall
Flex Rooms (South, East, North)
Combination of Community Hall and Flex Rooms
7.
The rental rates for the Citrus Heights Community Center are appropriate.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
How did you hear about the Citrus Heights Community Center?
City website
Internet search
Attended a previous event
Friend/Family Member/Colleague
Other
9.
Please rate the cleanliness of
N/A
Poor
Fair
Good
Excellent
Rental room(s)
N/A
Poor
Fair
Good
Excellent
Restrooms
N/A
Poor
Fair
Good
Excellent
Kitchen
N/A
Poor
Fair
Good
Excellent
Patios
N/A
Poor
Fair
Good
Excellent
Exterior
N/A
Poor
Fair
Good
Excellent
Other (please specify)
10.
Please rate the appearance of
N/A
Poor
Fair
Good
Excellent
Paint
N/A
Poor
Fair
Good
Excellent
Fixtures (lighting, hardware)
N/A
Poor
Fair
Good
Excellent
Flooring (Carpet, cement floor, cork floor)
N/A
Poor
Fair
Good
Excellent
Indoor fountain
N/A
Poor
Fair
Good
Excellent
Furniture
N/A
Poor
Fair
Good
Excellent
Landscaping
N/A
Poor
Fair
Good
Excellent
Other (please specify)
11.
Did you rent the kitchen?
Yes
No
12.
If yes, please respond to the following:
Yes
No
N/A
Cleanliness of kitchen upon arrival
Yes
No
N/A
Equipment functioning properly
Yes
No
N/A
Ease of access to kitchen
Yes
No
N/A
Cleaning instructions clearly visible
Yes
No
N/A
Other (please specify)
13.
Did you utilize the center's audiovisual (AV) system during your rental time?
Yes
No
14.
If yes, please respond to the following:
Yes
No
N/A
Did you bring your own adaptor to connect the PC to the centers' audiovisual system?
Yes
No
N/A
Was staff available to assist with your connection to the centers' audiovisual system?
Yes
No
N/A
Were all of the audio visual components functioning properly? If not, please explain below.
Yes
No
N/A
Explain
15.
Did you utilize the projector(s) and/or screen(s)? If yes, which room(s)?
Community Hall
Flex Rooms
Combination of Hall and Flex Rooms
N/A
16.
Projector
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Additional Comments
17.
Screen Visibility
Extremely clear
Very clear
Somewhat clear
Not so clear
Not at all clear
Additional Comments
18.
Screen Size
Too big
Too small
Just right
Additional Comments
19.
Are there other audio visual components you would find useful?
Live streaming
Webinars
Video Conference Calls
Is there any audiovisual components the center does not have, that you would find useful? If so, what?
20.
Did a staff member greet you upon arrival of your rental time?
Yes
No
Comment
21.
Was event staff available during your rental time?
Yes
No
Comment
22.
Was event staff easy to locate during your event?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
23.
Did event staff check you out at the end of your event?
Yes
No
24.
When you’re scouting rental facilities in this area, what are the top two things you generally consider? (Check two boxes.)
Price
Location
Package Incentives
Technology
Aesthetics
Other (specify)
25.
How likely are you to recommend Citrus Heights Community Center to others?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
26.
If guests/attendees were from out of the area and required lodging what
option(s) did they utilize?
Hotel
Friends/Family
Vacation Rental
Other
Current Progress,
0 of 26 answered
