Skurla's Point of Sale Solutions Would Like Your Help

After Hours Help Desk Support Survey

Skurla's Point of Sale Solutions is looking for feedback on their Help Desk services. Your feedback will help us to provide your business with the best possible support.

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* 1. Have you ever used our after hours emergency help desk?

Yes

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* 2. In the past 6 months, how many times have you used our after hours Help Desk?

Not at all

1-3 times

3-7 times

More than 7

Other (please specify)

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* 3. How important would additional after hours coverage by a 3rd Party Help Desk be for your business?

Extremely important

Very important

Somewhat important

Not so important

Not at all important

Other (please specify)

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* 4. If offered, how likely would you be to pay an additional nominal fee for expanded after hours support?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

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* 5. What other feedback would be helpful for us to know about our Help Desk offerings?

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* 6. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY