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Tell Us How We Can Make Tapo Care Better for You
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1.
What is your TapoCare Subsciber Status?
(Required.)
I am currently an active TapoCare subscriber
I recently cancelled my TapoCare subscription (within the last 30 days)
I cancelled my TapoCare subscription more than 30 days ago
I tried TapoCare for free but never paid
I have never subscribed to TapoCare
2.
Which of the following best describes your primary reason for purchasing a Tapo camera?
Home security (preventing break-ins)
Monitoring pets
Monitoring elderly family members
General home monitoring (checking in while away)
Package delivery monitoring (e.g., tracking deliveries or preventing theft)
Property monitoring (e.g., garage, backyard, or second home)
Peace of mind (general reassurance)
Other (please specify)
Other (please specify)
3.
How many Tapo Cameras or Doorbells do you currently have?
1
2
3 - 5
6 - 10
11+
4.
Before canceling, how often did you check your cameras in the Tapo app?
Multiple times per day
About once per day
A few times per week
Less often than once a week
5.
Since canceling Tapo Care, how has the frequency with which you check your cameras changed?
More often
About the same
Less often
I no longer check my cameras
