Leonia Public Library Customer Experience Survey Question Title * 1. You can fill this survey out for yourself or on behalf of small children or other household members. Please indicate which category describes who you are answering on behalf of. For myself only For myself and small children For myself and my household Question Title * 2. Do you currently use the library to check out materials? Yes No Question Title * 3. If so, what materials do you use the library to check out? Check all that apply. Books DVDs CDs Audiobooks on CD Comics or Manga Children's Books Large Print Books Magazines eBooks Streaming Movies or TV Streaming Music Downloadable Audiobooks Digital Magazines Museum Passes Question Title * 4. Do you attend any library classes, children’s events, workshops, performances or other events? Yes No Question Title * 5. If so, which of the following have you attended in the past? Check all that apply. Story times, crafts or special events for kids (or bring a child to a program) Craft workshops for teens Summer Reading STEAM (Science, Technology, Engineering, Arts and Math) programs for kids (or brought a child to a program) STEAM (Science, Technology, Engineering, Arts and Math) programs for teens Computer basics workshop Coloring for adults weekly program ESL conversation group Lectures, art classes, workshops or other special events for adults Performances - music, theater, or other Movie screenings Other (please specify) Question Title * 6. Do you currently use any of the following library services? Check all that apply. Use the space for studying and/or reading BCCLS (Bergen County Cooperative Library System) online catalog and item delivery from other libraries Staff assistance with finding materials, research questions or other help Library makerspace tools - 3D printer, button machine, electronics kits, robotics kits, etc. Wifi Public computers Copier, printer, scanner or fax machine Local history room/online local history collection Online databases - scholarly research, digital newspapers, business research Lynda Online Classes and Training Use of the library's group meeting space Read newspapers or magazines in the library Other (please specify) Question Title * 7. The library currently offers the following. In your opinion, which are the most important? (check all that apply) Borrowing physical items (books, DVDs, CDs, etc.) Borrowing digital items (eBooks, streaming movies and music, etc.) BCCLS (Bergen County Cooperative Library System) online catalog and item delivery from other libraries Educational, cultural or entertainment programs for kids Educational, cultural or entertainment programs for teens Educational, cultural or entertainment programs for adults STEAM (Science, Technology, Engineering, Arts and Math) classes, workshops and tools Study and reading space Meeting room space Research and library use assistance from library staff WiFi and Internet access Printing, copying, scanning and fax services Museum pass borrowing Local history room and collection Other (please specify) Question Title * 8. How do you hear about library services, events and announcements? Check all that apply. Library website Flyers and signs inside the library Outdoor sign Facebook Twitter Library email newsletter Leonia Talks listserv Local newspaper Word of mouth Remind Text Notification Service I don't hear about library services and programs Other (please specify) Question Title * 9. How often do you visit the Leonia Public Library? More than once a week Once a week Two or three times a month Once a month Every 2 - 6 months Once a year Less than once a year I do not visit the Leonia Public Library Question Title * 10. What is your preferred time to visit the library? Weekday mornings Weekday afternoons Weekday evenings (6-8pm) Saturday mornings/midday? Saturday afternoons (2-5pm) Question Title * 11. In your opinion, what are the main strengths of the Leonia Public Library? Question Title * 12. In your opinion, what are the areas of the Leonia Public Library that can be improved? Question Title * 13. Are there resources you have seen at other libraries, or anywhere else, that you think should be available at the Leonia Public Library? Question Title * 14. Do you have any other thoughts or comments you would like to make in regard to the Leonia Public Library? Question Title * 15. What is your age? Under 18 18-24 25-34 35-44 45-54 55-64 65-74 75 and older Question Title * 16. Are you a Leonia resident? Yes No Question Title * 17. Do you have a Leonia Library card? Yes No I'm not sure Question Title * 18. Are you signed up for the library’s monthly email newsletter? Yes No I'm not sure Question Title * 19. If you would like to be signed up for the library's monthly email newsletter and are not already signed up, please provide us with your email address below. Question Title * 20. Would you like to be entered into our survey raffle drawing to win a free Kindle tablet? If so, please provide us with your name and email address in the box below. Done