PTR - Carer/Stakeholder Satisfaction Survey Question Title * 1. How long has the person(s) you are supporting been a customer of Pathways To Recovery? Less than six months Six months to a year 1 - 2 years 3 or more years I haven't referred as yet OK Question Title * 2. How likely is it that you would recommend Pathways To Recovery to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. Overall, how satisfied or dissatisfied are you with Pathways To Recovery? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 4. Which of the following services does the person(s) you support currently purchase from Pathways To Recovery? Outreach Share House Support Coordination Comments OK Question Title * 5. How well do our services meet needs of the person(s) you support? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 6. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 7. How well do you feel Pathways To Recovery has communicated with you in regards to the person(s) you support, changes and updates? Very good communication Good communication Expected level of communication Poor Communication Very poor communication Very good communication Good communication Expected level of communication Poor Communication Very poor communication Comments OK Question Title * 8. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 9. Would you be willing to be involved in future Continuous Improvement activities, such as service reviews and future planning? Yes! I would love to be involved...please contact me I'm not sure...please provide more information Not at this stage but maybe in the future No thank you Enter name and contact details OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE