PTR - Carer/Stakeholder Satisfaction Survey

Question Title

* 1. How long has the person(s) you are supporting been a customer of Pathways To Recovery?

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't referred as yet

Question Title

* 2. How likely is it that you would recommend Pathways To Recovery to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 3. Overall, how satisfied or dissatisfied are you with Pathways To Recovery?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 4. Which of the following services does the person(s) you support currently purchase from Pathways To Recovery?

Outreach

Share House

Support Coordination

Comments

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* 5. How well do our services meet needs of the person(s) you support?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 6. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 7. How well do you feel Pathways To Recovery has communicated with you in regards to the person(s) you support, changes and updates?

Very good communication

Good communication

Expected level of communication

Poor Communication

Very poor communication

Very good communication

Good communication

Expected level of communication

Poor Communication

Very poor communication

Comments

Question Title

* 8. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 9. Would you be willing to be involved in future Continuous Improvement activities, such as service reviews and future planning?

Yes! I would love to be involved...please contact me

I'm not sure...please provide more information

Not at this stage but maybe in the future

No thank you

Enter name and contact details

PTR - Carer/Stakeholder Satisfaction Survey

Question Title

* 1. How long has the person(s) you are supporting been a customer of Pathways To Recovery?

Question Title

* 2. How likely is it that you would recommend Pathways To Recovery to a friend or colleague?

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* 3. Overall, how satisfied or dissatisfied are you with Pathways To Recovery?

Question Title

* 4. Which of the following services does the person(s) you support currently purchase from Pathways To Recovery?

Question Title

* 5. How well do our services meet needs of the person(s) you support?

Question Title

* 6. How would you rate the quality of the service?

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* 7. How well do you feel Pathways To Recovery has communicated with you in regards to the person(s) you support, changes and updates?

Question Title

* 8. How responsive have we been to your questions or concerns about our services?

Question Title

* 9. Would you be willing to be involved in future Continuous Improvement activities, such as service reviews and future planning?

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* 10. Do you have any other comments, questions, or concerns?