Extreme Bolt & Fastener Satisfaction Survey Quick 5 Question Customer Feedback Survey (anonymous) Question Title * 1. How satisfied are you with our products? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A Quality Quality Very Unsatisfied Quality Unsatisfied Quality Neutral Quality Satisfied Quality Very Satisfied Quality N/A Value/Price Value/Price Very Unsatisfied Value/Price Unsatisfied Value/Price Neutral Value/Price Satisfied Value/Price Very Satisfied Value/Price N/A Question Title * 2. How satisfied were you with the purchase process? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A Quote Response Time Quote Response Time Very Unsatisfied Quote Response Time Unsatisfied Quote Response Time Neutral Quote Response Time Satisfied Quote Response Time Very Satisfied Quote Response Time N/A Knowledge/Expertise Knowledge/Expertise Very Unsatisfied Knowledge/Expertise Unsatisfied Knowledge/Expertise Neutral Knowledge/Expertise Satisfied Knowledge/Expertise Very Satisfied Knowledge/Expertise N/A Staff Responsiveness & Friendliness Staff Responsiveness & Friendliness Very Unsatisfied Staff Responsiveness & Friendliness Unsatisfied Staff Responsiveness & Friendliness Neutral Staff Responsiveness & Friendliness Satisfied Staff Responsiveness & Friendliness Very Satisfied Staff Responsiveness & Friendliness N/A On-Time Delivery On-Time Delivery Very Unsatisfied On-Time Delivery Unsatisfied On-Time Delivery Neutral On-Time Delivery Satisfied On-Time Delivery Very Satisfied On-Time Delivery N/A Question Title * 3. Overall, how do we compare with other suppliers from whom you’ve purchased similar products? Excellent Good Same Worse Terrible Not Applicable Question Title * 4. What most affects your purchase decision? Price Quote Response Time Product availability/Delivery Date Materials Knowledge, Expertise & Guidance Product Quality Question Title * 5. How did you hear about us? Internet search Colleague Email Twitter Facebook Other (please specify) Question Title * 6. Comments. Share your thoughts! We want to help your business succeed! Submit