Please Tell Us How We Are Doing

The Tennessee Department of Veterans Affairs offers free claims assistance for federal benefits.  However, TDVA is a state department and does not manage or operate VA Hospitals or clinics and does not deny, approve or make decisions regarding disability ratings or federal benefit awards.

* 1. Which Tennessee Department of Veterans Affairs location did you visit?

* 2. What was the reason for your visit to the Tennessee Department of Veterans Affairs field office?

* 3. How long did you wait before you were seen by a representative?

* 4. How would you rate the representative's customer service?

* 5. The representative was knowledgeable:

* 6. The representative fully answered my questions:

* 7. The representative was friendly and courteous:

* 8. The representative gave me their undivided attention throughout my visit:

* 9. How would you describe your visit to this office?

* 10. How would you rate the ability to contact your representative for follow-up information after your visit?

* 11. Would you like to provide your name and contact information? (Optional)

* 12. Please tell us what, if anything, we can do to better serve you in the future: