Exit this survey 2017 First Coast Neurosciences Satisfaction Survey * 1. How long did you wait to be seen? 0-10 minutes 11-20 minutes 21-30 minutes 31-45 minutes 45-60 minutes over one hour * 2. How friendly was the front office staff? Extremely friendly Very friendly Moderately friendly Slightly friendly Not at all friendly * 3. How easy is it to schedule urgent appointments with your doctor when you're ill? Extremely easy Very easy Moderately easy Slightly easy Not at all easy * 4. What could we do to improve your ability to schedule or reschedule appointments? Would you be interested in a stand-by appointment where you come into the office to be seen by the first available provider based on an appointment opening created by a no-show? You may need to wait up to two hours to be seen. * 5. Overall, are you satisfied with your healthcare provider? Extremely satisfied Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Moderately dissatisfied Very dissatisfied Extremely dissatisfied * 6. Who provided your healthcare and were you satisfied with the care? Could anything be done to improve how we care for you? * 7. How likely are you to recommend First Coast Neurosciences to family or friends? Extremely likely Very likely Moderately likely Slightly likely Not at all likely * 8. We value your feedback. Is there anything we can do to improve your healthcare experience? * 9. Do you use concierge medical services or pay for regular aesthetic services provided by a doctor? $35-$50 $51-$100 $101-$150 $150+ Yes, and I spend on average per month [select column] Yes, and I spend on average per month [select column] $35-$50 Yes, and I spend on average per month [select column] $51-$100 Yes, and I spend on average per month [select column] $101-$150 Yes, and I spend on average per month [select column] $150+ No [leave column blank] No [leave column blank] $35-$50 No [leave column blank] $51-$100 No [leave column blank] $101-$150 No [leave column blank] $150+ Other (please specify) * 10. Do you have any other comments, questions, or concerns? Done