Exit this survey 2017 First Coast Neurosciences Satisfaction Survey How long did you wait to be seen? Question Title * 1. How long did you wait to be seen? 0-10 minutes 11-20 minutes 21-30 minutes 31-45 minutes 45-60 minutes over one hour How friendly was the front office staff? Question Title * 2. How friendly was the front office staff? Extremely friendly Very friendly Moderately friendly Slightly friendly Not at all friendly How easy is it to schedule urgent appointments with your doctor when you're ill? Question Title * 3. How easy is it to schedule urgent appointments with your doctor when you're ill? Extremely easy Very easy Moderately easy Slightly easy Not at all easy What could we do to improve your ability to schedule or reschedule appointments? Would you be interested in a stand-by appointment where you come into the office to be seen by the first available provider based on an appointment opening created by a no-show? You may need to wait up to two hours to be seen. Question Title * 4. What could we do to improve your ability to schedule or reschedule appointments? Would you be interested in a stand-by appointment where you come into the office to be seen by the first available provider based on an appointment opening created by a no-show? You may need to wait up to two hours to be seen. Overall, are you satisfied with your healthcare provider? Question Title * 5. Overall, are you satisfied with your healthcare provider? Extremely satisfied Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Moderately dissatisfied Very dissatisfied Extremely dissatisfied Who provided your healthcare and were you satisfied with the care? Could anything be done to improve how we care for you? Question Title * 6. Who provided your healthcare and were you satisfied with the care? Could anything be done to improve how we care for you? How likely are you to recommend First Coast Neurosciences to family or friends? Question Title * 7. How likely are you to recommend First Coast Neurosciences to family or friends? Extremely likely Very likely Moderately likely Slightly likely Not at all likely We value your feedback. Is there anything we can do to improve your healthcare experience? Question Title * 8. We value your feedback. Is there anything we can do to improve your healthcare experience? Do you use concierge medical services or pay for regular aesthetic services provided by a doctor? Question Title * 9. Do you use concierge medical services or pay for regular aesthetic services provided by a doctor? $35-$50 $51-$100 $101-$150 $150+ Yes, and I spend on average per month [select column] Yes, and I spend on average per month [select column] $35-$50 Yes, and I spend on average per month [select column] $51-$100 Yes, and I spend on average per month [select column] $101-$150 Yes, and I spend on average per month [select column] $150+ No [leave column blank] No [leave column blank] $35-$50 No [leave column blank] $51-$100 No [leave column blank] $101-$150 No [leave column blank] $150+ Other (please specify) Do you have any other comments, questions, or concerns? Question Title * 10. Do you have any other comments, questions, or concerns? Done