Williams Island Spa and Fitness Member Survey Spa Services Question Title * 1. Do you receive massage/body treatments at Williams Island? Yes No If you answered no, please explain why not:_____________________________ Question Title * 2. Do you receive facials at Williams Island? Yes No Other (If you answered no, please explain why not.) Question Title * 3. How satisfied are you with our selection of treatments that are offered? Not Satisfied Extremely Satisfied Not Satisfied Extremely Satisfied Comment Question Title * 4. How satisfied are you with the overall Spa atmosphere and ambience? Not Satisfied Extremely Satisfied Not Satisfied Extremely Satisfied Comment Question Title * 5. How satisfied are you with the level of pampering and service you receive during your Spa experience? Not Satisfied Extremely Satisfied Not Satisfied Extremely Satisfied Comment Question Title * 6. Do you receive any Spa Treatments such as Massages, Facials, Body Treatments, etc. outside of Williams Island? yes no If you answered Yes, please state which services you receive, where you receive them and the reason for having outside of Williams Island: (please specify) Question Title * 7. Spa Staff Please rate the professionalism and friendliness of the Spa reception staff: Outstanding Very Good Average Poor Outstanding Very Good Average Poor Comments: Question Title * 8. Spa Staff Please rate the knowledge of the Spa reception staff: Outstanding Very Good Average Poor Outstanding Very Good Average Poor Comments: Question Title * 9. Spa Staff Please rate the professionalism and friendliness of the Spa Treatment Providers: Outstanding Very Good Average Poor Outstanding Very Good Average Poor Comments: Question Title * 10. Spa Staff Please rate the knowledge of the Spa Treatment Providers: Outstanding Very Good Average Poor Outstanding Very Good Average Poor Comments: Question Title * 11. Please rate the quality of the Spa Retail products offered: Outstanding Very Good Average Poor Outstanding Very Good Average Poor Comments: Question Title * 12. Please rate the quality of the overall Spa Experience at Williams Island: Outstanding Very Good Average Poor Outstanding Very Good Average Poor Comments: Question Title * 13. If there was one thing you would do to improve our Spa operations what would it be? Comment:______________________________________________________________ Click to Next Page