1. About us

Thank you for the priviledge of serving your Association. We want to continually improve our service to you. One way that you can assist us is to provide us feedback on how we are doing. The following survey will take you approximately 3 minutes to complete. Thank you in advance for yur cooperation. Yours responses will be kept completely confidential.

Click "Next" to get started with the survey. If you'd like to leave the survey at any time, just click "Exit this survey". Your answers will be saved.

* 1. Which Association are you responding from?

* 2. Please evaluate the extend to which your Property Manager is:

  Strongly Agree Agree Disagree Strongly Disagree
Professional
Knowledgeable
Organized
Pro-active
Responsive to Directors
Responsive to Homeowners
Courteous
Good communicator
Dependable

* 3. In your dealings with America's Community Management's Home Office and Customer Care Representatives, have you found them to be:

  Strongly Agree Agree Disagree Strongly Disagree
Prompt
Couteous
Helpful
Good at follow-up
Knowledgeable
Able to resolve concnernin one call
Articulate
Available when you need them

* 4. Please evaluate America's Community Management's Accounting services in the following areas:

  Strongly Agree Agree Disagree Strongly Disagree N/A
Maintenance fees are processed accurately and timely
Financial statements are accurate and timely
Invoices are paid on a timely basis
The Association's budget is prepared thoroughly and timely
The Association's financial information is provided accurately and timely

* 5. Please evaluate America's Community Management's Administration services in the following areas:

  Strongly Agree Agree Disagree Strongly Disagree
Meeting notices are well prepared
Membership meetings are well run
Management Reports are timely and useful
America's Community Management's website is usefull (www.AmericasCommunityMgmt.com)

* 6. Please rate America's Community Management's website (www.americascommunitymgmt.com):

  Strongly Agree Agree Disagree Strongly Disagree
User Friendly
Visually Dynamic
Informative
Resourceful
Convinient

* 7. How would you described America's Community Management organization as?

  Strongly Agree Agree Disagree Strongly Disagree
Professional
Organized
Responsive
Courteous
Pro-active
Knowledgeable

* 8. Overall, America's Community Management is doing an excellent job of serving our Association:

* 9. Would you recommend America's Community Management, LLC to another Community Association?

* 10. What area (s) do you think America's Community Management Services can improve?

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