Public Computer Course Survey 2013 Question Title * 1. How did you hear about this Program? Poster Library Staff ACCESS magazine Word of Mouth Other (please specify) Question Title * 2. How did you register for the Program? In person Telephone Online Not applicable (You did not register/ Program was Drop in) Other (please specify) Question Title * 3. I found the process to register for the Program easy and convenient. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable (did not register) Question Title * 4. I felt welcome upon my arrival and during the Program. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. I was satisfied with the room used for the Program and the equipment used. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 6. I felt that the Program was presented in a clear and understandable way and that any questions were answered to my satisfaction. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 7. I felt that the Program facilitator treated me well. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Is there anything about the instructor you would like to share? Question Title * 8. The Program content met my learning needs. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 9. Overall, I would rate my satisfaction with the program as: Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 10. Because of my experience at this Program I would attend future Programs at the Library Very likely Likely Uncertain Unlikely Strongly unlikely Question Title * 11. Is there anything else you wish to tell us about your library experience that you feel would help us improve our programs and services or be beneficial for others to know? Question Title * 12. We’d like to collect this info so we can follow up if applicable to get testimonials / stories or even re-survey at a later date: Name (optional): Phone Number (optional): email address (optional): Done