ACT Customer Satisfaction Survey 2019

Question Title

* 1. File Number

Question Title

* 2. Overall, how satisfied are you with our company?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 3. Please rate the explanation of your title documents by our Escrow Closer.

Great

Very Good

Okay

Poor

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* 4. How responsive was your closing team during your transaction?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

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* 5. How likely are you to use our services again?

Extremely Likely

Very Likely

Somewhat Likely

Not so likely

Not at all likely

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* 6. Do you have comments or concerns that were not addressed by your closer?

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* 7. What role did you play in the transaction?

Buyer/Borrower

Seller

Lender

Listing Agent

Selling Agent

Attorney

Other

Other (please specify)

Question Title

* 1. File Number

Question Title

* 2. Overall, how satisfied are you with our company?

Question Title

* 3. Please rate the explanation of your title documents by our Escrow Closer.

Question Title

* 4. How responsive was your closing team during your transaction?

Question Title

* 5. How likely are you to use our services again?

Question Title

* 6. Do you have comments or concerns that were not addressed by your closer?

Question Title

* 7. What role did you play in the transaction?

Question Title

* 8. Who performed your closing today?