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2026 NGA-Columbus Consulting Tech Survey

Thank you for participating in our annual grocery technology survey. This brief survey will assess industry trends and needs and will allow us to better cater our focus and resources to address your business. Your information is confidential and will not be shared. Only the results will be aggregated and reported on.
1.Your Name (will not be shared in findings)
2.Your title (will not be shared in findings)
3.Business Email (will not be shared in findings)
4.How many total STORES does your business currently have?
5.What are your annual sales?
6.Approximately how much did your company spend on maintaining or upgrading Technology systems (e.g. Point of Sale, Inventory, Financial, Back Office Systems) in 2025 as a percentage of sales?
7.How did technology expenditures change in 2025 compared to 2024?
8.How is your company expecting your technology expenditures (Capex/Opex) to change in 2026 compared to 2025?
9.What is your company’s biggest technological investment priority for 2026?
10.Does your company have any of the following technology systems?
11.Which technology system is the oldest and needs to be replaced?
12.How old are your company's technology systems (please estimate)?
New- Less than 1 year
1-5 years
5-10 years
10+ years
Not Applicable or Don't Have One
Point-of-Sale
ERP/Financial Planning
Inventory Management
Warehouse Management
Computer Generated or Automated Ordering
Order Management
Forecasting, Allocation and Replenishment
Vendor and Order Management
Price Management
13.Which part of your organization is most likely to require technology investment in 2026? (Pick One)
14.Does your company have a technology roadmap and strategy for the next:
15.Does your company have any regrets regarding the technology purchases you made in the last 12 - 24 months?
16.What factors have led your company’s regret or concern when making a technology purchase? Click all that apply.
17.What is the biggest impedance to making a technology decision/purchase in your organization? Check all that apply.
18.What is the highest level Technology Executive in your organization?
19.Will or have you been incorporating Artificial Intelligence into your organization?
20.If yes to the previous question, in what areas, or in what capacity, will you be implementing AI?