Cabin Crew Survey – Assessing for CBTA |
Cabin crew play a vital role in safely managing incidents and can make the difference between a positive or negative outcome for passengers. Recent events have highlighted their value in a crisis, but what truly drives excellence in their performance?
We aim to better understand the key skills and qualities that contribute to outstanding performance, as well as the criteria airlines use when recruiting and training cabin crew. Our goal is to identify the critical factors for success in this role—and we want your insights.
Effective competency measurement begins with selection, and we want to ensure you have the best tools for recruitment, training, and development. Please take 15 minutes to complete our survey and share your valuable input.