Patient Satisfaction Survey

Our Mission at Granato Group is to provide our patients with the highest quality counseling care possible. To accomplish this, we need to know what we are doing right and where we need to improve. Please take a few minutes to complete the following patient satisfaction survey. Feel free to express your opinion. Your response is confidential and we may share comments anonymously on our website.

Thank you for providing us your feedback. We value your continued support and look forward to better serving you in the future. 

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* 1. Does your therapist feel like a good fit for you?

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* 2. Name of your Therapist:

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* 3. What was the process like of becoming a client, from the first phone call/email to your first appointment?

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* 4. Please rate your satisfaction of the following:

  Extremely Dissatisfied Disatisfied Neutral Satisfied Extremely Satisfied
Ease of making an appointment
Cleanliness of the office
Wait time to see your Therapist
Explanation of the process
Treated with courtesy and respect by staff members
Instructions on follow-up appointments

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* 5. During this visit, did your therapist:

  Yes No
Make you feel at ease
Discuss medications you are currently taking
Ask you about your therapy goals
Discuss how often you will be attending therapy
Answer all of your questions patiently
Explain further treatments and/or medications in a way you can understand

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* 6. During your appointment, do you feel that you spent enough time with your therapist?

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* 7. How would you rate your overall experience with Granato Group? (1 = poor; 10 = excellent)

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* 8. Any Additional Comments (Registration experience, etc.):

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* 9. Would you recommend Granato Group to your family and friends?

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