1. Bright Horizons Stakeholder Satisfaction Survey

* 1. Please indicate the extent to which you agree or disagree with the following statements.

  Strongly Disagree Disagree Agree Strongly Agree
Bright Horizons, Inc. provides high quality services.
The homes are well-maintained and provide a safe environment.
I receive a timely response when I attempt to contact administrative personnel.
Bright Horizons, Inc. cares about its clients.
Bright Horizons, Inc. cares about its employees.
Bright Horizons, Inc. focuses on client's preferences and goals.

* 2. What do you like best about Bright Horizons?

* 3. How can Bright Horizons be improved?