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Client Satisfaction Survey 2024

Thank you for taking the time to provide your feedback. We make changes to the way we provide services based on your feedback.  All answers are confidential and anonymous.  Additional comments can be made at the end of the survey.
1.My call to Seaway Valley CHC was received by reception in a professional and courteous manner.
2.The staff always explain things in a way that is easy to understand and encourage me to ask questions.
3.I always feel comfortable and welcome at Seaway Valley CHC.
4.Staff treat me with dignity and respect.
5.The last time you were sick, how many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually SAW them or someone else in their office?
6.The last time you were sick or were concerned you had a health problem, did you get an appointment on the date you wanted?
7.When you see your physician or nurse practitioner, or another professional, how often do they involve you, as much as you want to be, in decisions about your care and treatment?
8.Do you agree that the programs and services in which you were referred to at Seaway Valley CHC or in your community were appropriate?
9.The programs and services have helped me improve my health and well being.
10.Which services or programs offered by Seaway Valley CHC have you used within the last year? Please select all that apply:
11.What is your age range?
12.Overall, how would you rate the care and services you received at Seaway Valley CHC?
13.Thinking of your overall experience with Seaway Valley CHC, what are: 
 Two things we do well:
14.Two things we could we could do better:
15.SVCHC is interested to know how you are coping during potentially challenging times and if there is anything SVCHC can do to support you.
16.Thank you for completing the survey! As an incentive for participation, your name can be entered in a draw for a $25 grocery gift card. This is completely optional and will NOT be linked to your answers in the survey, which are anonymous and confidential. Please fill out the following to be entered in the draw:
Current Progress,
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