Double Up Food Bucks Customer Survey 2020

Your feedback and completion of this survey is very important for the continued success of Double Up Food Bucks. Thank you! Double Up Food Bucks is a program that “matches” Supplemental Nutrition Assistance Program (SNAP) card benefits spent at farmers' markets. Whatever is spent on a SNAP EBT card will result in a matching dollar of up to $20 in Double Up Food Bucks that can be used to purchase fresh fruits and vegetables grown in NY. Spending Double Up Food Bucks on NY-grown products helps local farmers.

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* 1. At which store location are you filling out this survey?

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* 2. Do you shop at other Double Up Food Bucks locations?

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* 3. How many times have you used Double Up Food Bucks this year?

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* 4. Is this your first time using Double Up Food Bucks at a store location?

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* 5. Have you noticed an improvement in the amount and quality of produce offered in THIS store?

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* 6. What additional produce items, if any, would you like to see carried at this store?

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* 7. Because of Double Up Food Bucks...

  Increased Stayed the same Decreased
The amount of fresh fruits that I buy has
The amount of fresh vegetables that I buy has
The variety of fresh fruits I buy has
The variety of fresh vegetables I buy has
The different ways that I prepare fruits/vegetables has

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* 8. Since using Double Up Food Bucks...

  Mostly true Somewhat true Rarely or not true
I consume fresh fruits/vegetables more often
I consume fewer processed foods (such as potato chips, candy, cookies, etc.)
I have learned about new fruits/vegetables to eat that I didn't know about before
I have learned about more ways to prepare fresh fruits/vegetables
I plan to eat fresh fruits/vegetables more frequently in the long-term

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* 9. About how much does your household spend each week on fresh fruits and vegetables?

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* 10. IF my family and I have difficulty eating fresh fruits and vegetables, it is usually because: (Check all that apply)

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* 11. Since participating in Double Up Food Bucks, have there been any changes in your decision-making about what foods to buy for your family?  If so, describe those changes, and WHY you buy the foods that you buy.

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* 12. Since participating in Double Up Food Bucks, have you learned more about the benefits of purchasing locally grown produce?  Please describe.

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* 13. Since participating in Double Up Food Bucks, have your beliefs about incorporating fresh fruits/vegetables into your diet changed? If so, how?

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* 14. Overall, how satisfied are you with the Double Up Food Bucks Program?

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* 15. What part(s) of the Double Up Food Bucks program work the best for you?

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* 16. If you could change any part of the Double Up Food Bucks program to help it run more smoothly, what would you change and why?

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* 17. Would you be interested in sharing your Double Up story with us? (If yes, please enter your contact information in the comments section)

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* 18. Since participating in Double Up Food Bucks, have you found the Double Up Food Bucks store card easy to understand and use?

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* 19. Since participating in Double Up Food Bucks, have there been any barriers that prevented you from using your Double Up Food Bucks store card?

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* 20. Please provide responses to the following questions regarding your store card:

  Yes No Not sure
I am aware that the store card is more secure than tokens (if I lose my store card, I know I can replace
it without losing my SNAP and Double Up dollars)
After using my store card, I have also used my SNAP benefits more over time to take advantage of programs like Double Up Food Bucks
Using my store card has encouraged me to purchase more fresh fruits/vegetables
Using my store card has encouraged me to purchase a greater variety of fresh fruits/vegetables
Using my store card has encouraged me to learn and use more methods of preparing fresh fruits/vegetables

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* 21. What suggestions do you have to improve the way the store card works, from the time you receive it until the time you finish your shopping trips?

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* 22. How did you hear about the Double Up Food Bucks program? (please check all that apply)

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* 23. Are you new to the Double Up Food Bucks Program?

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* 24. What is your zip code?

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* 25. What is your age?

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* 26. What is your gender?

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* 27. What is your marital status?

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* 28. How many adults live in your household? (Please indicate all adults 18 years of age or older, including yourself, in this number.)

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* 29. How many children live in your household? (Please include children younger than 18 years of age in this number.)

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* 30. What is your race?

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* 31. What is the highest grade of school or amount of college you have completed?

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* 32. How do you usually travel to the farmers market?

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* 33. Approximately how many minutes do you usually travel to this location for shopping trips?

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