Welcome to the 2026 PEBB Customer Service Survey!
Please take 5 minutes to share your feedback on PEBB's staff and customer service.
For all questions, we are asking about the 2025 plan year (January 1–December 31, 2025). All of your responses should be about the services you received from PEBB staff/customer service during this time.
Your feedback will help PEBB better support you and provide an improved member experience in the future.
Keep in mind:
• Your individual responses are confidential. No one at PEBB will have access to individual responses.
• There is a comment box for anything you'd like to tell the PEBB Board.
• All questions are optional. You may skip any questions you don't want to answer.
• Your individual responses are confidential. No one at PEBB will have access to individual responses.
• There is a comment box for anything you'd like to tell the PEBB Board.
• All questions are optional. You may skip any questions you don't want to answer.
Thank you for participating in our survey! Your feedback is important and helps us improve.
Select a Language to Take the Survey
The survey is also available in Spanish, Russian, and Chinese. To select one of these languages, go to the drop-down box in the upper right corner.
The survey is also available in Spanish, Russian, and Chinese. To select one of these languages, go to the drop-down box in the upper right corner.
Additional Languages
For other languages, PEBB offers free interpretation services through Language Link. Call the PEBB Benefits team at 503-373-1102 to get started. The PEBB Benefits team will create a three-way call. Together with the Language Link interpreter, you will receive language help to complete the survey. (This service is confidential and respects diversity.)
For other languages, PEBB offers free interpretation services through Language Link. Call the PEBB Benefits team at 503-373-1102 to get started. The PEBB Benefits team will create a three-way call. Together with the Language Link interpreter, you will receive language help to complete the survey. (This service is confidential and respects diversity.)