Local Healthwatch are independent consumer champions created to gather and represent the views of the public. Our role is to ensure that the voices of those who use health and social care services are listened to by those who plan and provide them.

Healthwatch North Lincolnshire is looking at the local provision of care at home, through gathering the experiences local people have had. This will enable commissioners and providers to consider where improvements can be made and understand the priorities of local people. Our survey will include the assessment process and difficulties accessing care at home.

Information gathered throughout this project will be used to create an informative report including meaningful recommendations, based on the views and experiences of local people. The report will be published on our website at:

If you would like to complete the survey by telephone or if you would like to receive a hard copy of the survey please telephone on 01724 844986.

The information you provide will be held by Healthwatch North Lincolnshire and may be shared with service providers, however, your personal details will not be passed on and all responses will be anonymised.
Your Privacy

Your views will be treated confidentially and anonymously. However, if you would like us to contact you to talk about your experiences in further detail, please leave your contact details at the end of the survey or contact us on 01724 844986.

Our use of your information may include the use of direct quotes and the summarising of key points. However, you will not be named.

We will use the information you provide to help us look at the quality of local services within North Lincolnshire. We will produce a report summarising the views we receive and provide recommendations for those providing services. The report will be available to the public either through our website or upon request and will also be shared with other public bodies to assist them in performing their own duty to improve local services.

We may also use the information you provide: at events or in presentations to service providers, service users and other professionals and in newsletters and other Healthwatch North Lincolnshire publications. 

All information will be handled and shared in accordance with the General Data Protection Regulation (GDPR) 2018. We will take all necessary steps to ensure that your information is treated securely.

Full details of our privacy policy are available on our website at: