1.How satisfied are you with our current online giving system?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

2.How easy is it to make a donation using our online giving platform?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

3.If you have recurring donations, how easy was it to set them up or make changes?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Other - N/A

4.If you have used your phone or tablet to make or change a donation, how would you rate the mobile experience?

Above average

Average

Below average

5.Have you experienced any of the following while using our online giving platform?

Trouble logging in

Forgotten password issues

Difficulty updating payment information

Difficulty changing recurring gifts

Difficulty finding the "Give" tab on the St. Patrick website

Giving platform was confusing

Difficulty navigating the different fund options

None of the above

6.Which features would you find valuable?

Apple Pay / Google Pay

PayPal

Venmo

Text-to-Give

QR Code Giving

Easier recurring gift management

None of these

7.Based on your experience, would you recommend our current online giving platform to another parish?

Yes

No

8.What is one thing you would improve about our online giving experience?

Make it easier to navigate

Make it easier to set up recurring gifts

Fewer emails

Fewer login/passord issues

Giving app improvements

Improving mobile giving experience

Additional payment options (Venmo, Apple Pay, etc.)

Make it easier to designate gift to different funds

No issues! I am satisfied with the online giving experience.

9.If St. Patrick adopted a newer and easier online giving platform, how likely would you be to continue giving online?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

10.Have you ever stopped or delayed making an online donation because our giving platform was frustrating or difficult to use?

Yes

No