Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our customer's shopping experience.

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* 1. Prior to visiting us today, when did you first hear about us?

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* 2. In the past 12 months, how many times have you visited our store?

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* 3. Overall, how satisfied were you with the experience with our customer support?

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* 4. How knowledgeable was the customer representative who assisted you?

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* 5. How respectful was the customer representative who assisted you?

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* 6. How much time did it take us to address your questions and concerns?

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* 7. Did you find the right product that you came to look for?

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* 8. Based on your interaction with our customer support team, how likely is it that you would recommend Furniture Palace Int. (K) Ltd. to a friend or colleague?

Not at all likely
Extremely likely

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* 9. Is there anything that you think would improve our customer support?

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* 10. Based on your visit to our Store how would you rate our Store atmosphere & decor:

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* 11. How would you rate the value for money of the service?

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* 12. How satisfied are you with the selection of products available at our store?

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* 13. What is most important to you when choosing furniture:

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* 14. What products would you visit us for first and foremost?

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* 15. Branch Visited:

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* 16. May we contact you with specials and news?

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* 17. Please select your preferred mode of communication:

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* 18. What is your main reason for shopping at Furniture Palace?

T