Pflugerville Virtual Development Process Survey

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* 1. How many times have you worked with city staff in a virtual environment so far?
(Ex: pre-application, pre-con or similar telephonic/video meetings, 100% digital application submittals, etc).

1-3

4-7

8+

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* 2. How many projects do you currently have in process with us where you have experienced at least one facet of the new virtual meeting/digital review process?

1-3

4-7

8+

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* 3. Please rank with a score of 1-5 with 1 being the lowest and 5 being the best, your experience so far during each of the following processes. If you have not had experience, please select N/A.

	1	2	3	4	5	N/A
A. 100% online application submittals and payment via the My Government Online portal.	A. 100% online application submittals and payment via the My Government Online portal. 1	A. 100% online application submittals and payment via the My Government Online portal. 2	A. 100% online application submittals and payment via the My Government Online portal. 3	A. 100% online application submittals and payment via the My Government Online portal. 4	A. 100% online application submittals and payment via the My Government Online portal. 5	A. 100% online application submittals and payment via the My Government Online portal. N/A
B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform.	B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform. 1	B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform. 2	B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform. 3	B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform. 4	B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform. 5	B. Telephonic/video meetings including pre-application conferences through the WebEx video conference platform. N/A
C. Ability to contact and correspond with staff working remotely.	C. Ability to contact and correspond with staff working remotely. 1	C. Ability to contact and correspond with staff working remotely. 2	C. Ability to contact and correspond with staff working remotely. 3	C. Ability to contact and correspond with staff working remotely. 4	C. Ability to contact and correspond with staff working remotely. 5	C. Ability to contact and correspond with staff working remotely. N/A
D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery.	D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery. 1	D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery. 2	D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery. 3	D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery. 4	D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery. 5	D. Ability to deliver and receive hard copy documents including but not limited to fiscal, plats, and other documents that may need recordation or require physical copies for delivery. N/A
E. Ability to schedule and receive site inspections.	E. Ability to schedule and receive site inspections. 1	E. Ability to schedule and receive site inspections. 2	E. Ability to schedule and receive site inspections. 3	E. Ability to schedule and receive site inspections. 4	E. Ability to schedule and receive site inspections. 5	E. Ability to schedule and receive site inspections. N/A

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* 4. Please rank with a score of 1-5 with 1 being the lowest and 5 being the best. How satisfied are you with the ability to communicate with staff and move through the development process in our current virtual meeting/digital review process?

1

2

3

4

5

1

2

3

4

5

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* 5. How many times do you think visiting with us in person at our office would have been better/more efficient than the current virtual meeting/digital review process?

0

1-2

3-4

5+

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* 6. Please provide a grade indicating your overall satisfaction with the current virtual meeting/digital review process so far:

A

B

C

F

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* 7. Do you support the city of Pflugerville current virtual/digital development process as a “new normal” post COVID conditions?

Yes

No

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* 8. Is your company currently working remotely?

Yes

No

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* 9. Is your company planning to continue working remotely long term?

Yes

No

N/A

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* 10. We appreciate your time and assistance. Please feel free to provide any additional feedback regarding your experience or suggestions to make this more effective.