CLIENT SURVEY FORM 2

Dear valuable Client,

Thanks for your time and interest in the improvement of PDCA performance.  Kindly feel free to express your comments to help us provide the best service possible in the future.  This survey will be sent to the Managing Director, who takes charge in person of clients’ comments and takes suitable action, to assure client satisfaction.

Survey by Fax or e-mail: Kindly print a copy of this "Client Survey Form" and send it by fax, or scan it and send it to MD@pdca-co.net, we will contact you shortly.
 
 According to the following table, please add the grade you believe every “Product Attribute” and “Personnel Characteristics” in section A and B deserves.

Grade- Criteria
1- Strongly Disagree
2- Disagree
3- Neutral
4- Agree
5- Strongly Agree

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* 1. B- Attitude toward PDCA Personnel Skills/ Know how

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* 2. B- Attitude toward PDCA Personnel / Technical Support

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* 3. B- Attitude toward PDCA Personnel / Replies and Responds

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* 4. B- Attitude toward PDCA Personnel / Attitude and Morality

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* 5. B- Attitude toward PDCA Personnel / Friendly and Cooperative

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* 6. B- Attitude toward PDCA Personnel / Qualifications

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* 7. B- Attitude toward PDCA Personnel / Professionalism and Appearance

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* 8. B- Attitude toward PDCA Personnel / Productivity

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* 9. Others (please specify):

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* 10. ID

T