How Are We Doing?
Thank you for your patience as we transitioned into serving the entire Big Horn Basin with the Community Services Block Grant this fall! We are committed to providing you with the best experience possible, so we welcome your comments.  Please fill out this questionnaire and place it in the box in our lobby or mail it back in the self-addressed stamped envelope.

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* 1. What is your age? (Optional)

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* 2. What County Do You Live In?

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* 3. What Town Do You Live In?

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* 4. Over 3/4 of the calls we return to our cellular phone user customers, we are blocked from returning or calls that go straight to a voicemail that is not set-up.  We return calls promptly and don’t want clients to feel we forgot about them. How could we reach you better?

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* 5. Please check all the services you received from our agency:

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* 6. How did our staff treat you?

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* 7. How helpful was our staff to you?

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* 8. How was the application process?

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* 9. How was your overall experience?

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* 10. Please rank by importance to you the following services we should provide over the next 3 years. (1 being most important and 9 being the least)

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* 11. Is there any other types of assistance or services which you are seeking that our agency did not provide?

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* 12. Do you have any comments or recommendations to improve how we serve you, and/or how would requiring enrollment in case management affect your household if you were required to enroll in case management to receive our services for a second time?

Thank you for your feedback!

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