Health Care
Customer Satisfaction Survey
1.
Were you satisfied with the access to equipment, services and information Browning's provided to you?
Strongly Agree
Agree
Disagree
Not Applicable
2.
Were your supplies / equipment delivered in a timely manner?
Strongly Agree
Agree
Disagree
Not Applicable
3.
Did you receive enough instruction to allow you to comfortably use your supplies / equipment?
Strongly Agree
Agree
Disagree
Not Applicable
4.
Can you find our 24-hour after hours phone number (321-725-6320) on your blue welcome letter, our website (www.brownings.net), our brochure or other materials?
Strongly Agree
Agree
Disagree
Not Applicable
5.
Were you helped by our staff in a polite and courteous manner?
Strongly Agree
Agree
Disagree
Not Applicable
6.
Have any questions, problems, or concerns been responded to in a timely manner?
Strongly Agree
Agree
Disagree
Not Applicable
7.
Have any questions, problems, or concerns been handled to your satisfaction?
Strongly Agree
Agree
Disagree
Not Applicable
8.
Has the medical equipment or supplies performed as expected?
Strongly Agree
Agree
Disagree
Not Applicable
9.
Was our store clean and well stocked when you visited us?
Strongly Agree
Agree
Disagree
Not Applicable
10.
I would recommend Browning's to others who need home medical equipment and supplies?
Strongly Agree
Agree
Disagree
Not Applicable
11.
Comments: