Customer Satisfaction Survey


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* 1. Were you satisfied with the access to equipment, services and information Browning's provided to you?

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* 2. Were your supplies / equipment delivered in a timely manner?

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* 3. Did you receive enough instruction to allow you to comfotably use your supplies / equipment?

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* 4. Can you find our 24-hour after hours phone number (321-725-6320) on your blue welcome letter, our website (www.brownings.net), our brochure or other materials?

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* 5. Were you helped by our staff in a polite and courteous manner?

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* 6. Have any questions, problems, or concerns been responded to in a timely manner?

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* 7. Have any questions, problems, or concerns been handled to your satisfaction?

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* 8. Has the medical equipment or supplies performed as expected?

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* 9. Was our store clean and well stocked when you visited us?

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* 10. I would recommend Browning's to others who need home medical equipment and supplies?

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* 11. Comments:

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