1. Five Key Creative Disruption Questions

This survey addresses the potential impact of creative disruption in the insurance industry and builds upon our same survey from last year. It should take you about five minutes to complete. Participants will get a complimentary copy of survey results. As usual, your responses will be kept completely confidential and used in aggregate only.

For this survey, please consider anything that breaks existing patterns of behavior or thought in an attempt to make fundamental changes to a business as "Creative Disruption." The idea is that there may be benefits to altering the status quo.

If you have any questions about this survey please contact Mike Fitzgerald at mfitzgerald@celent.com or +1 630.456.2557.

* 1. Last year, 94% of insurance technology professionals surveyed believed that there was inherent business value in fostering creative disruption. Within the last twelve months, do you think that the business value / need for creative disruption in insurance has:

* 2. Please rate the relative success of fostering creative disruption

  Much worse Worse About the same Better Much better
Insurance compared with other industries
Your firm compared with your peers

* 3. Please rank from highest to lowest the opportunity for creative disruption
(IMPORTANT NOTE: When you select a priority number, the list will automatically re-sort itself. This is a quirky feature of Survey Monkey)

* 4. Please estimate how the expectations of external stakeholders have changed over the last five years regarding the use of technology to drive disruptive change within the industry

  Much lower Lower No change Higher Much higher
Prospective customers (i.e. end-consumer)
Existing customers (i.e. end-consumer)
Distribution
Value chain partners (i.e. outsourcers, reinsurers, asset managers)
Regulators
Owners (i..e shareholders, policyholders, tax payers)

* 5. Please rank from highest to lowest the following common barriers to fostering creative disruption
(IMPORTANT NOTE: When you select a priority number, the list will automatically re-sort itself. This is a quirky feature of Survey Monkey)

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