M Pack Customer Support Survey 2018 Question Title * 1. Company name (optional) Question Title * 2. Your email (to be in draw to win €100 All4one voucher) Question Title * 3. On a scale of 1 to 10 (1 low, 10 high) how would you rate our service? 1 5 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 4. What changes would M Pack have to make for you to give it a higher rating? Question Title * 5. Please rank below from 1 to 5 the most important part of our service to you (1 most important etc) 1 2 3 4 5 Turnaround 1 2 3 4 5 Efficiency 1 2 3 4 5 Availabilty 1 2 3 4 5 Reliability 1 2 3 4 5 Knowledge Question Title * 6. Why did you choose M Pack? Our Service Our Product Range Existing supplier Recommendation/referral Our experience Other (please specify) Question Title * 7. How likely is it that you would recommend M Pack to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. What are your greatest challenges in managing your production line and coding requirements? Question Title * 9. Do you have any other comments, questions, or concerns? Done