We need your feedback!
 
Cleveland City Council is interested in hearing from the residents of the City of Cleveland’s 17 Wards.

Your feedback will help uncover ways Cleveland City Council can serve its current and future residents better!

  • Your participation in this survey is voluntary. If you start the survey, remember you can stop answering at any time. There are no right or wrong answers.
  • All of the information collected in this survey is completely anonymous, and no personal information will be collected.
  • Participation in this study will involve 5-10 minutes of your time.

Thank you for taking part in this survey as we begin our efforts around creating a new clevelandcitycouncil.org website experience.

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* 1. How often do you use the Cleveland City Council website?

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* 2. What is the main reason you would be visiting Cleveland City Council’s website?

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* 3. Have you ever used the Cleveland City Council's website to look up your ward?

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* 5. Do you know who your current Councilperson is for your Ward?

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* 6. How would you rate the current Cleveland City Council website in its ability to clearly deliver these resources to the community?

  Strongly Agree Agree   Neutral Disagree Strongly Disagree
Find your Ward
Find your Council Member
See recent legislation passed
News & Resources
Services City Council provides to Residents
Services City Council provide to Business
Calendar of upcoming events
Emergency Notices (Cancelled events, Covid, Voting, Etc)

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* 7. What would persuade you to use the Cleveland City Council website more often?

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* 8. How likely would you be to sign up for an email newsletter to stay informed on what City Council is doing in your ward?

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* 9. Have you ever watched any City Council meetings on YouTube?

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* 10. How do you prefer to contact Cleveland City Council?

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* 11. Which service have you contacted Council about?

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* 12. What services do you think Cleveland City Council provides?

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* 13. I am proud to live in the City of Cleveland?

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* 14. If you were talking to someone not from Cleveland, about the city, which of the following phrases best describes how you would talk about the city? Would you...?

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* 15. Which of these best describes yourself?

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* 17. What language do you speak at home? (Select all that apply)

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* 18. Are you disabled or impaired?

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* 19. How do you typically access the internet?

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* 20. Is there anything else about Cleveland City Council’s website that you would like to share?

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