HeartWest - Referrer Feedback (General)

Frequently (at least once per week)

Occasionally (once or twice per month)

Rarely (a few times a year)

Never

Short wait times for appointments

Reputation of the Cardiologist(s)

Positive feedback from patients

Location of clinics

Access to bulk-billed diagnostic testing

Turnaround time in test results / treatment letters

Existing referral relationships

Other (please specify)

Long wait times for appointments

Delayed correspondence following referral / patient appointment(s)

Inconvenient location for patients

Perceived cost barriers for patients

Prefer to refer to another cardiologist(s)

Other (please specify)

Through quarterly newsletters (via e-mail)

Through webinars

Through in-person events (e.g. education events attended by Cardiologists)

I would not like to receive on-going communication from HeartWest

Other (please specify)