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HeartWest - Referrer Feedback (General)
1.
How frequently do you refer patients to HeartWest Cardiology?
Frequently (at least once per week)
Occasionally (once or twice per month)
Rarely (a few times a year)
Never
2.
What factors influence your decision to refer patients to HeartWest?
Short wait times for appointments
Reputation of the Cardiologist(s)
Positive feedback from patients
Location of clinics
Access to bulk-billed diagnostic testing
Turnaround time in test results / treatment letters
Existing referral relationships
Other (please specify)
3.
If you do not frequently refer to HeartWest, what are the main reasons?
Long wait times for appointments
Delayed correspondence following referral / patient appointment(s)
Inconvenient location for patients
Perceived cost barriers for patients
Prefer to refer to another cardiologist(s)
Other (please specify)
4.
How can we improve the care we provide to your patients and how we partner with you?
5.
How would you like us to communicate with you regarding applicable HeartWest updates / relevant clinical updates?
Through quarterly newsletters (via e-mail)
Through webinars
Through in-person events (e.g. education events attended by Cardiologists)
I would not like to receive on-going communication from HeartWest
Other (please specify)
6.
Please list your preferred e-mail address if you would like further updates from HeartWest regarding CPD activities and related HeartWest/clinical updates