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* 1. What category best describes your work? Select up to 3. Only use “Other” if none of the prior categories fit your work.

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* 2. What is the primary focus of your organization’s work? Select up to 3. Use the “Other” category only if the prior answers do not describe the primary focus of your organization’s work.

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* 3. Indicate the type of geographic area your organization serves

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* 4. Indicate the FTA Region in which you work

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* 5. Please rate your familiarity with the following N-CATT services

  Strongly Disagree Disagree Neutral Agree Strongly Agree
I am familiar with the overall mission (purpose) of N-CATT
I am familiar with the activities and services provided or sponsored by N-CATT
I first engaged with N-CATT products and services because I had specific questions or challenges for which I was seeking solutions or new knowledge

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* 6. Which answer best describes how frequently you visit the N-CATT website (since March 2019) at http://n-catt.org/?

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* 7. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
The N-CATT website is well organized and easy to access.
The content on the N-CATT website is easy to understand.
The content on the N-CATT website is useful and relevant to my work.
The N-CATT website contributes to the growth of applied transit technology practices.
As a result of my engagement with the N-CATT website, I have experienced a change in my knowledge, or my practice, or made a change in my organization

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* 8. How can we improve the N-CATT website?

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* 9. How often do you read the N-CATT monthly e-newsletter?

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* 10. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
The N-CATT newsletter is well organized and easy to access.
The content of the N-CATT newsletter is easy to understand.
The content on the N-CATT newsletter is useful and relevant to my work.
The N-CATT newsletter contributes to the growth of applied transit technology practices.

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* 11. Do you follow N-CATT's Twitter Feed?

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* 12. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
I routinely view tweets from @TransitNCATT on my Twitter feed.
I routinely click on resource links that are included in @TransitNCATT tweets.
@TransitNCATT posts are easy to understand.
@TransitNCATT posts are useful and relevant to my work.
@TransitNCATT contributes to the growth of applied transit technology practices.

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* 13. How frequently do you use Twitter?

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* 14. Since October 1, 2019, how frequently have you contacted N-CATT to ask a question or get information/resources (by email at https://n-catt.org/contact/, or by directly contacting an N-CATT staff member)?

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* 15. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
My calls/emails were returned promptly (within 1 to 2 days).
N-CATT was able to promptly provide me with the information I needed.
N-CATT staff were timely in following-up with me if they could not immediately provide the information I needed.
The information N-CATT provided was useful and relevant to my work.
The information N-CATT provides contributes to the growth of applied transit technology practices.

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* 16. Since October 1, 2019, have you ever received technical assistance from N-CATT that lasted over an extended period of time and involved several contacts or discussions or consultations?

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* 17. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
My calls/emails regarding technical assistance were returned promptly (within 1 to 2 days).
N-CATT worked with me to determine the kinds of technical assistance I needed.
The information N-CATT provided was useful and relevant to my work.
N-CATT’s technical assistance services demonstrated N-CATT’s contributions to the growth of applied transit technology practices.
As a result of my engagement with the N-CATT website, I have initiated a change in a practice, or in a collaboration, or made a change in my organization.

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* 18. Do you have any suggestions to improve N-CATT’s technical assistance services?

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* 19. Since October 1, 2019, have you participated in a Webinar sponsored by N-CATT?

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* 20. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
I received timely information about upcoming N-CATT webinars.
I had no issues connecting to/staying connected during N-CATT Webinars.
The information provided during an N-CATT was easy to understand.
The information provided during N-CATT Webinars was useful and relevant to my work.
N-CATT’s Webinars demonstrated N-CATT’s contributions to the growth of applied transit technology practices.
As a result of my participation in an N-CATT Webinar, I have initiated a change in a practice, in a collaboration, or made a change in my organization.

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* 21. Do you have any suggestions to improve N-CATT’s Webinars, including topics for future webinars?

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* 22. Since October 1, 2019, have you attended an N-CATT sponsored national or regional conference or meeting that included a presentation by an N-CATT representative?

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* 23. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
The speaker provided information about N-CATT during the presentation.
The information provided by the N-CATT presenter was easy to understand.
The information provided by the N-CATT presenter was useful and relevant to my work.
The N-CATT representative’s conference participation demonstrated N-CATT’s contributions to the growth of applied transit technology practices.
Do you have any suggestions to improve N-CATT’s conference presentations, including other conferences that would be relevant for N-CATT presentations?

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* 24. Since October 1, 2019, have you participated in an in-person or online training sponsored by N-CATT?

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* 25. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
I received timely information about upcoming N-CATT training events.
The registration process for the training worked well.
The information provided before and during the training was easy to understand.
The information provided during the training was useful and relevant to my work.
N-CATT’s training events demonstrated N-CATT’s contributions to the growth of applied transit technology practices.
As a result of the training I have received through N-CATT, I have experienced a change in my knowledge, or have changed a practice, or made a change in my organization.

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* 26. Do you have any suggestions to improve N-CATT’s training events, including other training events that would be relevant for N-CATT?

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* 27. Have you ever accessed any of N-CATT’s products available at https://n-catt.org/tech-university/?

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* 28. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
The N-CATT product web page is easy to access and well organized.
The N-CATT products are useful and relevant to my work.
The N-CATT products contribute to the growth of applied transit technology practices.

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* 29. Which N-CATT products have you found most useful for your practice?

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* 30. Do you have any suggestions to improve N-CATT’s products, including other product topics that would be relevant for N-CATT?

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* 31. Have you participated in coordinating or planning a Technology Summit using ‘Summit-in-a-Box’ materials? N-CATT holds State Technology Summits with State Departments of Transportation (DOTs) to facilitate collaboration on statewide technology prioritization. The goal of the Summit-in-a-Box is for users to establish a set of priorities to address technology goals they develop together.

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* 32. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
I found the Summit-in-a-Box materials easy to use and adapt for our state’s summit.
The visioning survey was useful.
The audience was surveyed before the Summit to get information related to our Summit focus questions (e.g., current challenges, readiness for applied technology, data collection capacity, etc.)
A participant feedback survey was conducted after the Summit.
There was follow-up after the Summit to determine whether there were outcomes or results from the Summit.
What would you change if you coordinated/participated in another Summit?

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* 33. If a Summit follow-up was conducted, what new developments did you learn about?

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* 34. What specific recommendations do you have for improving the Summit-in-a-Box materials?

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* 35. Considering your answers to earlier questions, please provide an overall assessment of N-CATT. Use the scale to indicate your agreement with each statement

  Strongly Disagree Disagree Agree Strongly Agree N/A
N-CATT products and services that are accurate and understandable.
N-CATT products and services are useful and relevant to my work.
N-CATT products and services have contributed to my knowledge and professional growth.
N-CATT products and services have assisted me in making progress toward changes I would like to make in my practice, organization or community.
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