Thank you for taking this survey! We are interested in your honest opinions so we can continue to improve our customer support.

Question Title

* 1. Overall, were you satisfied or dissatisfied with your experience with the Housing Authority of the County of Kern?

Question Title

* 2. How knowledgeable was the agency representative who assisted you?

Question Title

* 3. How respectful was the agency representative who assisted you?

Question Title

* 4. How much time did it take us to address your questions and concerns?

Question Title

* 5. Was your concern/complaint related to any of the following areas? Check all that apply.

Question Title

* 6. Was your issue resolved?

Question Title

* 7. What is your relationship to the Housing Authority of the County of Kern?

Question Title

* 8. Based on your interaction with our agency, how likely is it that you would recommend the Housing Authority of the County of Kern to a friend or colleague?

Question Title

* 9. Please provide the name of the person who helped you during your visit. Lastly, is there anything you believe would improve our customer support?

T