Consumer Satisfaction Survey Question Title * 1. What is your ethnicity? (Please select all that apply.) American Indian or Alaskan Native Asian or Pacific Islander Black or African American Hispanic or Latino White / Caucasian Prefer not to answer Other (please specify) Question Title * 2. What is your age? Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 3. What is your gender? Female Male Transgender Prefer not to say Question Title * 4. Which of the following categories best describes your employment status? Employed Unemployed Question Title * 5. What are your current living arrangements? Own Rent Live with others Homeless Question Title * 6. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305) Question Title * 7. Did you get the kind of service you wanted? Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 8. To what extent has our program met your needs? Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 9. If a friend need similar help, would you recomment the program to him or her? Definitely would not Probably would not Unsure Probably would Definitely would Question Title * 10. Have the services you received helped you to deal more effectviely with your problems? Not at all effective Not so effective Somewhat effective Very effective Extremely effective Question Title * 11. If you were to seek help agin, would you come back to our program? Definitely would not Probably would not Unsure Probably would Definitely would Question Title * 12. In an overall, general sense, how satisfied are you with the services received? Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 13. The response of staff to my phone calls. Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 14. The extent to which the program was explained to you. Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 15. The extent staff respected your culture or background Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 16. The personal manner (courtesy, respect, sensitivity) of the person you saw. Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 17. How did you find out about our agency? (Please select all that apply) Walked-in/Self Friend/neighbor Hospital/Clinic Community Organization Religious Organization Educational Institution/School Official Brochure Newspaper/Radio/TV Website/Social Media Other (please specify) Question Title * 18. Please check off all of the Concilio programs from which you and/or your family received services. If you participated in more than one program, check as many apply. Foster Care Adoptions/Permanency Parenting Resources/Training Victim Witness Services Community Access Center After School Program Summer Camp Attended Community Event CPR training Other (please specify) Question Title * 19. Would you like to be entered into our raffle? Yes No Question Title * 20. Please enter your email below. Done