Exit this survey >> Extraordinary Administrative Assistant | Online Learning - Course 50% of survey complete. Question Title * 1. Please enter your Full Name, Title and Department. This is required for proper recordkeeping. Thank you. Question Title * 2. What is your reason for taking the course today? New Hire {Required or recommended to meet Employee Training Plan requirements} Referral {The course was recommended to me by another county employee} Self referral {I want to expand my knowledge and enhance my skill set} Supervisor {My supervisor recommended I take this particular course} Promotion {I have a new position and this is a requirement of my new position's training plan} Required {My mgr/supervisor notified me this course is required, as a follow up to concerns or issues} Follow Up {I decided to take this course as a follow up to a county workshop or seminar} Other Reason Other (please specify) Question Title * 3. Which of the following IS NOT one of the important qualities a good administrative assistant should possess? Computer skills Interpersonal skills Organizational skills Supervisory Skills Question Title * 4. Which of the following IS NOT considered important to making a great first impression? Create a professional image – from head to toe Give a firm handshake Make eye contact Share a personal story or make them laugh Listen carefully Repeat the person’s name – at least once Question Title * 5. Which of these IS NOT one 7 “Cs” of communication? CORRECT CLEAR CONCISE COURTEOUS COLLABORATION CONSTRUCTIVE CONVERSATIONAL CONSIDERATE Question Title * 6. What are the 3 P’s you should apply for effective Project Management? Prioritization, Productivity, Procrastination Plan, Plan, Plan Procedures, Problems, Positivity Question Title * 7. Which of the following IS NOT one of the “10 Keys to Success?” Make the most of the situation - look for ways to make work more pleasant. Engage in positive self-talk; banish negative thoughts. Use templates when you can. Visualize success – mentally practice seeing yourself succeed. Maintain a sense of humor – don’t take yourself too seriously. Make work fun – look for ways to make it more interesting. Question Title * 8. 6. Which of the following IS considered part of the Plan for the Future in promoting yourself? Plan your day – execute your plan Be accountable for all of your actions Be positive and be professional Dress for the job you want, not the job you have Question Title * 9. What does IAAP stand for? International Association of Administrative Professionals Interns, Associates, Administrators, and Professionals International Association of Administrative Assistants and Professionals Question Title * 10. What is the correct description for the C.A.M.P formula? (C) onfirm understanding / (A) nd, not but / (M) ention the effects of their actions / (P) ropose an alternative behavior (C) onfirm an (A) lternative - (M) aking (P) rogress (C) hoices / (A) nd / (M) ake them / (P) roper Question Title * 11. According to the module, which of the following IS NOT one of the proven ways to reduce stress? Assert Yourself Go Spend Money Do Yoga Get Musical Question Title * 12. Which of the following best describes your leadership/management style? Direct Spirited Consistent Systematic Next >>
