Closer to perfection: Utilizing Lean management to increase value for patients and staff in an academic medical practice

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1. Which of the following tools was not utilized in the implementation of CALM?

Gemba walk

Empower Talk

Huddle Board

Kaizen card

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2. Lean management is a list of tools more than a thinking process.

True

False

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3. Select all the pillars of the Lean management system from the list below:

Alignment

Change Management

Problem Solving

Visual management

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4. The CALM team recognized that a root cause of process issues was lack of:

True North

Purpose

Standardization

Financial support

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5. One of the major results of the lean management shift was leadership commitment to increase interaction with employees and follow through on action items.

True

False

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6. The purpose of auditing the process was to:

Understand the reason for the failures

Remove the barriers

Create trust within the team

Identify the points for recriminations

Closer to perfection: Utilizing Lean management to increase value for patients and staff in an academic medical practice

Question Title

* 1. Which of the following tools was not utilized in the implementation of CALM?

Question Title

* 2. Lean management is a list of tools more than a thinking process.

Question Title

* 3. Select all the pillars of the Lean management system from the list below:

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* 4. The CALM team recognized that a root cause of process issues was lack of:

Question Title

* 5. One of the major results of the lean management shift was leadership commitment to increase interaction with employees and follow through on action items.

Question Title

* 6. The purpose of auditing the process was to:

1. Which of the following tools was not utilized in the implementation of CALM?

2. Lean management is a list of tools more than a thinking process.

3. Select all the pillars of the Lean management system from the list below:

4. The CALM team recognized that a root cause of process issues was lack of:

5. One of the major results of the lean management shift was leadership commitment to increase interaction with employees and follow through on action items.

6. The purpose of auditing the process was to: