Patron survey Spring 2023: CYO subscribers

Thank you for participating in the 2023 Eugene Symphony Patron survey!

This survey is for Compose Your Own Subscribers to Eugene Symphony. If this is not the right description of your relationship with Eugene Symphony, please see our other surveys.

Please fill out the below questions to help us better understand our patrons and the community.

Responses may be used anonymously in marketing or development communications. Please do not hesitate to reach out to us if you have any additional input not included in the survey.

Fill out your contact information at the end of this survey to be entered to win four tickets to our New Year's Eve Celebration on December 31, 2023!

Thank you for sharing your experience with us!

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* 1. When you are making entertainment plans, what sources do you visit to find activities to do?

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* 2. How important are the following factors on your decision to attend a live event?

	Very important	Somewhat important	Neutral	Somewhat unimportant	Not important
The specific music to be performed	The specific music to be performed Very important	The specific music to be performed Somewhat important	The specific music to be performed Neutral	The specific music to be performed Somewhat unimportant	The specific music to be performed Not important
The featured performers	The featured performers Very important	The featured performers Somewhat important	The featured performers Neutral	The featured performers Somewhat unimportant	The featured performers Not important
The day and time of the performance	The day and time of the performance Very important	The day and time of the performance Somewhat important	The day and time of the performance Neutral	The day and time of the performance Somewhat unimportant	The day and time of the performance Not important
Transportation and parking convenience	Transportation and parking convenience Very important	Transportation and parking convenience Somewhat important	Transportation and parking convenience Neutral	Transportation and parking convenience Somewhat unimportant	Transportation and parking convenience Not important
Safety and security of the venue and surrounding area	Safety and security of the venue and surrounding area Very important	Safety and security of the venue and surrounding area Somewhat important	Safety and security of the venue and surrounding area Neutral	Safety and security of the venue and surrounding area Somewhat unimportant	Safety and security of the venue and surrounding area Not important
Food and beverage options available at the venue	Food and beverage options available at the venue Very important	Food and beverage options available at the venue Somewhat important	Food and beverage options available at the venue Neutral	Food and beverage options available at the venue Somewhat unimportant	Food and beverage options available at the venue Not important
The cost of tickets	The cost of tickets Very important	The cost of tickets Somewhat important	The cost of tickets Neutral	The cost of tickets Somewhat unimportant	The cost of tickets Not important

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* 3. How often do you attend live events, either with Eugene Symphony or with other organizations in the community?

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* 4. When you decide to attend an event, what are you hoping to gain from the experience?

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* 5. What improvements would you suggest to enhance the concert experience?

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* 6. Please rate your satisfaction with each of the following:

	Very satisfied	Somewhat satisfied	Neutral	Somewhat unsatisfied	Very unsatisfied
Overall experience	Overall experience Very satisfied	Overall experience Somewhat satisfied	Overall experience Neutral	Overall experience Somewhat unsatisfied	Overall experience Very unsatisfied
Artistic performance	Artistic performance Very satisfied	Artistic performance Somewhat satisfied	Artistic performance Neutral	Artistic performance Somewhat unsatisfied	Artistic performance Very unsatisfied
Programming	Programming Very satisfied	Programming Somewhat satisfied	Programming Neutral	Programming Somewhat unsatisfied	Programming Very unsatisfied
Ticketing	Ticketing Very satisfied	Ticketing Somewhat satisfied	Ticketing Neutral	Ticketing Somewhat unsatisfied	Ticketing Very unsatisfied

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* 7. Please indicate your level of agreement with each of the following statements:

	Very true	Somewhat true	Neutral	Somewhat untrue	Untrue
I feel welcome at Eugene Symphony	I feel welcome at Eugene Symphony Very true	I feel welcome at Eugene Symphony Somewhat true	I feel welcome at Eugene Symphony Neutral	I feel welcome at Eugene Symphony Somewhat untrue	I feel welcome at Eugene Symphony Untrue
The performances are entertaining	The performances are entertaining Very true	The performances are entertaining Somewhat true	The performances are entertaining Neutral	The performances are entertaining Somewhat untrue	The performances are entertaining Untrue
The performances are impactful	The performances are impactful Very true	The performances are impactful Somewhat true	The performances are impactful Neutral	The performances are impactful Somewhat untrue	The performances are impactful Untrue
I am likely to recommend Eugene Symphony to friends, family, colleagues	I am likely to recommend Eugene Symphony to friends, family, colleagues Very true	I am likely to recommend Eugene Symphony to friends, family, colleagues Somewhat true	I am likely to recommend Eugene Symphony to friends, family, colleagues Neutral	I am likely to recommend Eugene Symphony to friends, family, colleagues Somewhat untrue	I am likely to recommend Eugene Symphony to friends, family, colleagues Untrue

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* 8. What do you feel, think, or discover at a Eugene Symphony concert you attended this year?

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* 9. Why do you buy a Compose Your Own subscription to Eugene Symphony?

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* 10. Do you currently donate to Eugene Symphony in addition to ticket purchases?

Yes

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* 11. If yes, why do you donate to Eugene Symphony?

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* 12. Please answer the following demographic questions (optional):

Gender Identity

Age

Race

Highest level of education

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* 13. Is there anything else you would like to share about your experiences with Eugene Symphony?

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* 14. Thank you for participating in our survey! Please fill out your contact information below if you wish to be entered in our giveaway for four tickets to the New Year's Eve Celebration on December 31!

Name

Email Address

Phone Number

Thank you for sharing your experience with us! We'll see you soon!