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* 1. How likely is it that you would recommend Lilburn Shoe Repair to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with Lilburn Shoe Repair?

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* 3. How well do our products meet your needs?

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* 4. How would you rate the quality of the shoes?

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* 5. How would you rate the quality of the Insert?

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* 6. How would you rate the value for money of the product?

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* 7. How responsive have we been to your questions or concerns about our products?

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* 8. How long have you been a customer of our company?

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* 9. How likely are you to purchase any of our shoes and inserts again?

T