Facility Satisfaction Survey

Thank you for renting one of our facilities.

This short survey asks you to share feedback on your recent rental experience—from booking and arrival to using the space. Your responses help us identify what’s working well and where we can improve our facilities and services for future renters.

The survey takes less than 4 minutes to complete.

Question Title

* 1. How easy was it to book your rental space?

1 - Very Difficult

2 - Difficult

3 - Neutral

4 - Easy

5 - Very Easy

1 - Very Difficult

2 - Difficult

3 - Neutral

4 - Easy

5 - Very Easy

Question Title

* 2. How satisfied were you with the information and support provided by staff before your rental?

1 - Very Dissatisfied

2 - Dissatisfied

3 - Neither Satisfied or Dissatisfied

4 - Satisfied

5 - Very Satisfied

1 - Very Dissatisfied

2 - Dissatisfied

3 - Neither Satisfied or Dissatisfied

4 - Satisfied

5 - Very Satisfied

Question Title

* 3. How easy was it to access the facility when you arrived (entry, keys, wayfinding)?

1 - Very Difficult

2 - Difficult

3 - Neutral

4 - Easy

5 - Very Easy

1 - Very Difficult

2 - Difficult

3 - Neutral

4 - Easy

5 - Very Easy

Question Title

* 4. How would you rate the overall condition and cleanliness of the space you rented?

1 - Very Poor

2 - Poor

3 - Fair

4 - Good

5 - Excellent

1 - Very Poor

2 - Poor

3 - Fair

4 - Good

5 - Excellent

Question Title

* 5. How well did the space and available equipment meet your needs for your rental?

1 - Did Not Meet Needs

2 - Met Needs Poorly

3 - Adequate

4 - Met Needs Well

5 - Met Needs Very Well

1 - Did Not Meet Needs

2 - Met Needs Poorly

3 - Adequate

4 - Met Needs Well

5 - Met Needs Very Well

Question Title

* 6. During your rental, did you experience any issues?

Yes