This survey will be used to improve our customer service experience.

*Please note that this survey will be used to assess the performance of the Day Worker Center staff; this survey should not be used to review the day laborer that was employed*

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* 1. Overall, how would you rate the quality of your customer service experience?

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* 2. How well did we understand your questions and concerns?

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* 3. How much time did it take us to address your questions and concerns?

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* 4. How likely is it that you would recommend this service to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 5. Do you have any other comments, questions, ideas, or concerns? (Regarding customer service, not the day laborer that was hired)

T