Food Establishment COVID-19 Food Safety Study

The Coronavirus COVID-19 pandemic has created economic hardship and increased complexity for food establishments to keep its customers and employees safe.

Past food safety models no longer fit today’s health concerns. Health safety guidelines and rating systems are inconsistent across jurisdictions, making it challenging to ensure consumer or industry confidence at a national level.

The primary purpose of this survey is to gather insight from industry stakeholders on what they believe are consumer expectations needed to dine out with confidence.

This survey will take about 10 minutes to complete. Thank you for your time!

Question Title

* 1. Are you a...

Food establishment owner/manager

Food establishment employee

Food establishment vendor

Other (please specify)

Question Title

* 2. How concerned are you about the impact of COVID-19 on your food establishment/business?

Extremely concerned

Very concerned

Somewhat concerned

Not so concerned

Not at all concerned

Question Title

* 3. How easy or difficult is it for you to work safely these days?

Very easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Very difficult

Question Title

* 4. Please rank the concerns you are currently facing in your business. (you can number or click and drag)

Safety - keeping patrons, staff and self safe

Keeping my doors open

Keeping my staff employed

Access to technology or personal protection equipment

I don’t have access to the tools or information needed to feel confident/safe

Effective advertisement/communication with patrons

General anxiety about the impact of COVID 19 on my business

Getting enough supplies

Not enough consistency or guidance from the government

Other - not listed

Question Title

* 5. What is your single greatest business concern right now?

Question Title

* 6. How confident are you that you have the right support resources through this period?

Extremely confident

Very confident

Somewhat confident

Not so confident

Not confident at all

Question Title

* 7. At your establishment, do you offer... (you can select more than one)

Indoor seating

Outdoor seating

No seating

Delivery services

Question Title

* 8. Do you have welcome signs suggesting that customers who are sick should stay home?

Yes

Question Title

* 9. Is your staff required to wear masks?

Yes

Question Title

* 10. Are masks required for patrons?

Yes

Question Title

* 11. Is hand sanitizer available to staff and patrons?

Yes

Question Title

* 12. Do you sanitize tables between customers?

Always

Sometimes

Never

Other (please specify)

Question Title

* 13. What type of menu is currently being used? (you can select more than one)

Electronic menu

Single use disposable menu

Plastic covered menu

Paper menu (reusable)

Chalk board or other display type menu

Other (please specify)

Question Title

* 14. Are seating and tables placed a distance of at least six feet apart?

Yes

N/A No seating

Question Title

* 15. Are condiments available on tables or counters?

Yes

Question Title

* 16. Do your food servers wear gloves?

Yes

Sometimes

Other (please specify)

Question Title

* 17. Do your bussers wear gloves?

Yes

Sometimes

Other (please specify)

Question Title

* 18. Are entry and/or restroom doors...

Traditional doors - knobs and/or handles

Swing

Automated

Other (please specify)

Question Title

* 19. Are the toilet and sinks

Traditional - handles and/or knobs

Automated

Other (please specify)

Question Title

* 20. To dry hands, what is predominately used?

Hand dryers

Paper Towels

Woven towels

Other (please specify)

Question Title

* 21. Rank what you think are your customers' highest priorities during COVID-19. (you can number or click and drag)

Overall restaurant safety

Patrons required to wear masks

Restroom cleanliness

Food handlers/bussers glove use

Available hand sanitizer

Tables sanitized before or after use

Table distancing

Food handlers/bussers hygiene

Staff wearing masks

Table seating limits

Condiments not on table

Menus single use or sanitized before use

Welcome sign requesting sick guests to stay home

Question Title

* 22. What is your business ZIP Code?

Question Title

* 23. Have you ever heard of DiningGrades.com or DiningSafetyAlliance.org?

Yes

Question Title

* 24. Does your health department require posting of inspection scores?

Yes

Question Title

* 25. Would your business find value in a nationally standardized food safety certification?

Yes

Depends

No opinion

Other (please specify)

Question Title

* 26. If you would like a copy of the consumer survey "Public Opinion Poll on Dining Out with Confidence During COVID-19", learn more about dining safety tips, educational webinars, video training courses and requirements during Covid-19, please enter your email address. We will not sell your email address.