Customer Billing (process of documenting and issuing invoices for goods or services rendered in conformance with the contract / commitment)
Collections (Process of pursuing the collection of ordinary trade receivables from customers extended credit privileges)
Credit ( Process of extending credit to customers, credit limits, payment terms, related policies, approval of credit requests, management reporting on these items, audit support for credit management process)
Cash Application (Process of posting cash receipts [Accounts Receivable] in the course of normal trade)
Cash Management (Managing and planning the company's overall funding and cash flow needs, handling of cash flows (depository/disbursement accounts), bank relations and foreign exchange transactions.
Dispute Management (process of identifying resolving and eradicating customer invoices disputes. Time spent by Legal in dispute resolution is excluded)
Capital & Risk Management (Managing and planning the company;s finance risk management strategy [interest rate, commodities]. This excludes investment management of funds owned by customers, agencies or third parties
Business Performance Reporting (covers processes and activities associated with reporting the company's short and long term financial and on financial performance. Also includes activities covering compilation, creation of management reports in all forms [paper, electronic, dashboards]. Also covers ad hoc reporting)
Business Analysis (performance of analysis to support management decisions being made on a regular or event driven basis. Includes providing operations management team with interpretive financial and non financial information, analyzing cost accounting data for analysis purposes, providing analysis for products and services and new business transactions)
Annual Planning (all activities associated with the organization's annual financial planning efforts. Planning activities primarily include the annual budgeting process and development of the capital plan)
Forecasting (includes periodic activities of monthly, quarterly and annual forecasting efforts as well as event driven activities)
Strategic Business Planning Support (This process includes finance activities associated with support of the strategic planning process, including financial modelling of strategic scenarios)
Finance Controllership ( Activities related to establishment of finance policies and controls as well as general administration, and functional performance improvement).
Compliance Management (processes and activities which ensure financial reporting accuracy, compliance with regulatory or government contracts and ensuring adequate controls are in place).
Internal Audit (All activities associated with auditing any department / site as an auditor). Time spent by the auditee in working with internal auditors is excluded
Secretarial (All activities covering governance structures and mechanisms, corporate conduct within an organisation's regulatory environment, board, shareholder and trustee meetings, compliance with legal, regulatory and listing requirements, the training and induction of non-executives and trustees, contact with regulatory and external bodies, reports and circulars to shareholders/trustees, employee share schemes and risk management)
Legal (All activities associated with providing internal legal guidance and managing litigation)
Cost Accounting ( capturing of cost data, processing via allocation or application of cost and providing cost accounting information)
Insurance (All activities associated with procuring insurance for the company, processing of claims, proactive approach to reduce operational risk management). Exclude the time of persons from operations in this activity
Accounts Payable (process of paying suppliers, vendors or external third parties for goods, servides or freight shipments both inbound and outbound)
Fixed Assets (The process of recording, controlling the physical records and financial activities related to assets of the company)
Travel & Expense (process and payment of employee expense reports for business expenditures incurred on behalf of company)
General Ledger Accounting (All accounting activities at the local entity level to record transaction in the general ledger (GL) system reflecting the business operations, periodic closing of GL and generating a set of financial reports in compliance with regulatory requirements and company standards for that period reflecting performance of the entity and which is used as an input to the enterprise financial consolidation process)
Enterprise Financial Consolidation (the process covers consolidations, eliminations, adjustments, provisions and accruals in accordance with financial management reporting and statutory financial reporting requirements, and generation of the company consolidated internal financial management reporting)
External Reporting (the process of reporting consolidated financial information as dictated by local accounting standards, company law, local stock exchange regulations and subsidiary reporting requirements as well as of reporting of financial information supporting external reporting to other regulatory agencies, and other external third parties where required by law, industry regulation or company agreement)
Inter-company Accounting (Inter-company transactions for companies with multiple legal entities with transactions having an invoice/settlement. Covers creation of entries for goods and services, rent, interest income, expense etc). Any effort towards Account Payable in the Inter-company transactions is to be recognized as Accounts Payable)
External Communications (All activities associated with perception management in the media)
Investor Relations (All activities associated with perception management in the investor / financial analyst community)
Mergers and Acquisitions (All activities associated with investing / buying a stake in another company as part of inorganic growth strategy)
Taxation (management of the tax liability of the company including planning, accounting, filing and reporting process). Note that payroll related taxation activities are excluded
Others (Any activity that does not fit in the activities listed above)