Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend The Snore Shop to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with The Snore Shop?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 5. How would you rate the value for money of the service?

Excellent

Above average

Average

Below average

Poor

Question Title

* 6. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 7. How long have you been a customer of The Snore Shop?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Question Title

* 8. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend The Snore Shop to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with The Snore Shop?

Question Title

* 3. How well do our services meet your needs?

Question Title

* 4. How would you rate the quality of the service?

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* 5. How would you rate the value for money of the service?

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* 6. How responsive have we been to your questions or concerns about our services?

Question Title

* 7. How long have you been a customer of The Snore Shop?

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* 8. How likely are you to purchase any of our products again?

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* 9. Do you have any other comments, questions, or concerns?

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* 10. Which clinic did you attend?