* 1. The products I received were high quality.

* 2. The delivery of medications and equipment was timely, reliable, and efficient.

* 3. The education and training I received was effective and comprehensive.

* 4. Educational materials I was given were helpful and easy to understand.

* 5. Staff was readily available and helpful when I had questions.

* 6. Response to my problems, issues and concerns was timely and respectful.

* 7. I was clearly instructed on what to do and who to contact in case of emergency.

* 8. The manner of staff was professional, respectful, and courteous at all times.

* 9. I received an explanation of my financial responsibilities prior to the start of therapy.

* 10. I would recommend Infusion Solutions to my friends/family.

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