CAMP PARENT FEEDBACK 2018 Survey

We appreciate you taking the time to fill out this survey. Your feedback and opinions mean a lot to us and will help us to improve upon our camps for future years.

We know that your time is important, participants in this survey will be entered into a draw to win one FREE week of Mohawk College Summer Camp 2019 (3 prize winners). Thanks again for your time and Good Luck!

Question Title

* 1. Was this the first year your child(ren) attended Mohawk College Summer Camp?

Yes

If No, how many years has/have your child(ren) attended?

Question Title

* 2. Please choose the following camp(s) your child(ren) attended?

WOW (Co-ed, Ages 5-6)

Fusion (Co-ed, Ages 7-9)

Jr.Hawks (Co-ed, Ages 10-12)

Power of Dance (Co-ed, Ages 8-12)

Sports of all Sorts (Co-ed, Ages 7-10)

Music in Motion (Co-ed, Ages 6-9)

Question Title

* 3. Why did you choose Mohawk College Summer Camp over other camps?

Activities/Programs Offered

Location

Price

Recommended by Friends/Family

Reputation of Camp

Staff Qualifications

Other (please specify)

Question Title

* 4. Please answer the following questions in regards to our Registration Process and Administration:

	Poor	Fair	Good	Excellent
Accessibility/Ease of Process	Accessibility/Ease of Process Poor	Accessibility/Ease of Process Fair	Accessibility/Ease of Process Good	Accessibility/Ease of Process Excellent
Website Information	Website Information Poor	Website Information Fair	Website Information Good	Website Information Excellent
Personal Communication (phone calls, emails, in-person)	Personal Communication (phone calls, emails, in-person) Poor	Personal Communication (phone calls, emails, in-person) Fair	Personal Communication (phone calls, emails, in-person) Good	Personal Communication (phone calls, emails, in-person) Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Sign In/Out Process & Location	Sign In/Out Process & Location Poor	Sign In/Out Process & Location Fair	Sign In/Out Process & Location Good	Sign In/Out Process & Location Excellent
Camp Updates (Newsletter, Facebook & Instagram)	Camp Updates (Newsletter, Facebook & Instagram) Poor	Camp Updates (Newsletter, Facebook & Instagram) Fair	Camp Updates (Newsletter, Facebook & Instagram) Good	Camp Updates (Newsletter, Facebook & Instagram) Excellent
Registration Procedure (changes, program switching, cancelling)	Registration Procedure (changes, program switching, cancelling) Poor	Registration Procedure (changes, program switching, cancelling) Fair	Registration Procedure (changes, program switching, cancelling) Good	Registration Procedure (changes, program switching, cancelling) Excellent
Camp information provided	Camp information provided Poor	Camp information provided Fair	Camp information provided Good	Camp information provided Excellent
Overall	Overall Poor	Overall Fair	Overall Good	Overall Excellent

Comments regarding Registration Process and Administration