* 1. How professional is our company to work with?

* 2. How convenient is our company to use?

* 3. Compared to our competitors, is our service quality better, worse, or about the same?

* 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

* 5. How responsive is our company?

* 6. How well do the customer service representatives at our company answer your questions?

* 7. Overall, are you satisfied with the service our company provides, neither satisfied nor dissatisfied, or dissatisfied?

* 8. Have additional comments, suggestions, ways for us to improve? Let us know!