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* 1. Piedmont counseling considered my family's schedule when making appointments.

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* 2. Piedmont began working with us within the first 2 business days of initial contact.

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* 3. Piedmont considered my family's strengths and opinions.

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* 4. Piedmont staff is courteous and respectful.

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* 5. The Piedmont clinician kept appointments and was on time.

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* 6. Piedmont's clinician contacted me within 24 hours before appointments(s) to alert me to schedule changes and attempted to reschedule appointment(s) at a time that was convenient for my family.

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* 7. Piedmont's clinician worked with my family in a crisis and was helpful calming the situation.

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* 8. I/we have gained knowledge and/or skills by participating in this program.

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* 9. Piedmont gave me a name of a contact person to express my concerns and/or issues with Piedmonts customer service.

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* 10. What skills were learned from this program?

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* 11. How were the skills  learned in this program applied?

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* 12. What changes or suggestions would you recommend regarding this program?

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* 13. Additional Comments

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* 14. Optional - Please provide your name and phone number.

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