Piedmont Counseling Services Client Satisfaction Survey
1.
Piedmont counseling considered my family's schedule when making appointments.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Other (please specify)
2.
Piedmont began working with us within the first 2 business days of initial contact.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
3.
Piedmont considered my family's strengths and opinions.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
4.
Piedmont staff is courteous and respectful.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
5.
The Piedmont clinician kept appointments and was on time.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
6.
Piedmont's clinician contacted me within 24 hours before appointments(s) to alert me to schedule changes and attempted to reschedule appointment(s) at a time that was convenient for my family.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
7.
Piedmont's clinician worked with my family in a crisis and was helpful calming the situation.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
8.
I/we have gained knowledge and/or skills by participating in this program.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
9.
Piedmont gave me a name of a contact person to express my concerns and/or issues with Piedmonts customer service.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
10.
What skills were learned from this program?
11.
How were the skills learned in this program applied?
12.
What changes or suggestions would you recommend regarding this program?
13.
Additional Comments
14.
Optional - Please provide your name and phone number.
Current Progress,
0 of 14 answered