Are you the

Question Title

* 1. Are you the

What type of permit did you apply for?

Question Title

* 2. What type of permit did you apply for?

How often do you visit or interact with the Building Department?

Question Title

* 3. How often do you visit or interact with the Building Department?

The Building Department includes Permitting, Plan Review and Building Inspections - with which division do you interact the most?

Question Title

* 4. The Building Department includes Permitting, Plan Review and Building Inspections - with which division do you interact the most?

How would you grade the "turn around" time for your permit approval?

Question Title

* 5. How would you grade the "turn around" time for your permit approval?

How would you grade the administrative and counter staff in the Building Department in professionalism and courtesy?

Question Title

* 6. How would you grade the administrative and counter staff in the Building Department in professionalism and courtesy?

How would you grade the staff's knowledge and helpfulness in handling your permit applications and questions?

Question Title

* 7. How would you grade the staff's knowledge and helpfulness in handling your permit applications and questions?

Do the inspectors generally respond to you in a timely manner?

Question Title

* 8. Do the inspectors generally respond to you in a timely manner?

Are the building inspectors available when you need to speak to them?

Question Title

* 9. Are the building inspectors available when you need to speak to them?

Are inspections performed promptly as scheduled?

Question Title

* 10. Are inspections performed promptly as scheduled?

Is it easy to schedule an inspection?

Question Title

* 11. Is it easy to schedule an inspection?

If a disapproved inspection notice was issued for your project, was the disapproval comment clear and concise?

Question Title

* 12. If a disapproved inspection notice was issued for your project, was the disapproval comment clear and concise?

If a disapproved notice was issued for your plan review by the Building Department, was the disapproval comment clear and concise?

Question Title

* 13. If a disapproved notice was issued for your plan review by the Building Department, was the disapproval comment clear and concise?

Do the plans examiners generally respond to you in a timely manner?

Question Title

* 14. Do the plans examiners generally respond to you in a timely manner?

What is your preferred method to receive plan review comments?

Question Title

* 15. What is your preferred method to receive plan review comments?

Would you benefit if the Building Department offered electronic plan review?

Question Title

* 16. Would you benefit if the Building Department offered electronic plan review?

During the permitting process other City Departments are often involved in plan review and inspections.  How would you rate your experience with Planning, Zoning, Fire and Public Works?

Question Title

* 17. During the permitting process other City Departments are often involved in plan review and inspections.  How would you rate your experience with Planning, Zoning, Fire and Public Works?

Overall how would you rate the service you received at the Building Department?

Question Title

* 18. Overall how would you rate the service you received at the Building Department?

Please provide any suggestions or comments you have regarding your experience with the Building Department that we might improve our service

Question Title

* 19. Please provide any suggestions or comments you have regarding your experience with the Building Department that we might improve our service

If you wish to be contacted to set up a meeting to address your concerns or ideas for service improvement, please provide your name and telephone number or email address.

Question Title

* 20. If you wish to be contacted to set up a meeting to address your concerns or ideas for service improvement, please provide your name and telephone number or email address.

T